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What You Need to Know about All Things PC

   

Volume 5 Number 25

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http://www.TheNakedPC.com
What You Need to Know about All Things PC
Publisher:           Lee Hudspeth and T.J. Lee
Editor in Chief:     Dan Butler
Contributing Editor: Al Gordon
This issue is for Tuesday, December 5, 2002 - Vol. 5 No. 25
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Table of Contents

** 01. Letter from the Publisher
** 02. Fighting Spam in Outlook (by Al Gordon)
** 03. Lee's Mailbag (by Lee Hudspeth)
** 04. Featured Products - Norton AntiVirus, Norton SystemWorks,
       & Norton Internet Security (reviewed by Al Gordon)
** 05. Featured Web Site - OneLook Dictionary Search
       (reviewed by Lee Hudspeth)
** 06. Featured Drawing
** 07. Newsworthy - a potpourri of current events and
       interesting stuff


** 01. Letter from the Publisher

According to a recent U.S. Postal Service press release, "While
this year's holiday shopping window between Thanksgiving and
Christmas is SIX DAYS SHORTER than last year... this year's
volume is expected to remain about the same as last year's...
This year's busiest mailing day is projected to be Monday,
December 16 with 850 million pieces of mail entering the system."
(emphasis ours) Here at The Naked PC headquarters we're asking
that those of you who want to buy gifts at our
TheNakedPCStore.com e-store do so Real Soon Now if you want
packages to arrive before Christmas. Purchases made in our e-
store help keep this newsletter free. Click here to browse the
cool productivity-enhancing products available in our e-store,
all of which make great gifts and stocking stuffers:
http://www.TheNakedPC.com/t/525/tr.cgi?publet1

In this issue Al delves into how he fights spam with an Outlook
add-in. Lee catches up on reader email, covering topics ranging
from online resources for college savings to excellence in
software development.

While merchants around the world are busy competing for your
holiday dollars, there's a small group of merchants giving away
free gifts. Real, tangible gifts that will be arriving at
people's door, absolutely free. No strings, either. You won't
receive ads and you won't be added to a mailing list. Are they
crazy? Not at all. It's their way of giving back, their way of
saying "Thank you and Happy Holidays" to the Internet community.
We were so impressed, we joined them. Go ahead... enter your name
to win free gifts:
http://www.TheNakedPC.com/t/525/tr.cgi?publet2

We've been so busy around here processing orders, gingerly but
efficiently packing and taping up boxes for shipment, and
preparing copy for this issue that we haven't selected last
issue's drawing winner (but will have done so by the time you
read this). "Congratulations" to one lucky subscriber who will
have won a free Photon Micro-Light. It's fun and easy to enter,
see this issue's Featured Drawing article.

Reader support is what keeps The Naked PC free. You can help us
by passing a copy on to co-workers and friends (no spam please).
We make it easy for you to refer people to The Naked PC... check
out our Refer page:
http://www.TheNakedPC.com/refer/


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** 02. Fighting Spam in Outlook (by Al Gordon)

I am not exactly sure what The Last Straw was, but I am thinking
that it was the barrage of e-mails that described incest-oriented
pornography as "family fun."  In any case, the flood of garbage
flowing into my inbox became intolerable, and I went out looking
for an acceptable solution.

My colleagues herein have discussed at some length here various
larger anti-spam strategies. My objective was much more modest: I
use Microsoft Outlook 2002, and wanted a solution that worked
with it as seamlessly as possible. I tried a variety of software
products, including the "verification" type programs recommended
by some other publications. This approach requires the user to
set up a list of e-mail addresses from which he or she will
accept messages. Anyone not on that list gets sent a challenging
e-mail that must be completed to the user's satisfaction before
the new recipients' messages are allowed.

While this does stop computer-generated mass mailings (inasmuch
as the computers won't fill in the challenge form), in effect it
is fighting spam with spam. This potentially can get you in
trouble. But much more important, for business users, this has
the unintended consequence of sending unfriendly messages to new
or potential clients who are not on your "approved" list yet.

The better course, as far as I am concerned, is to go with a
solution that replaces Outlook's wimpy Rules and anti-spam
features with something that actually works. A number of packages
got put to the test and the winner is:

Spam Inspector from Giant Company, $29.95. There are versions for
Outlook, Outlook Express, and AOL. (It used to be called "Postal
Inspector" but USPS didn't like that.)
http://www.TheNakedPC.com/t/525/tr.cgi?al1

The software is very simple: you run the setup program, which
installs Spam Inspector as an Outlook add-in, and then takes you
through a fairly straightforward process of capturing e-mail
addresses from your address book and e-mail folders to create a
"friends" list. SI has its own set of spam-detecting rules that
scan your incoming e-mail, moving suspect documents to a
quarantine folder.

The definitions are updated regularly and automatically. With a
click of a toolbar button, you can designate junk e-mail that got
through as spam, and add offending senders to your "enemies"
list. You also can create your own custom rules. The reverse also
holds: if mail you want gets flagged as junk, you can click a
button to designate it as not spam. The designations you make get
transmitted to Giant for consideration in developing future
rules.

At first, the system makes a lot of mistakes. But after only a
week or two of use, the reliability improved dramatically. There
are times when you will look at your inbox, may see several junk
e-mails, and wonder whether SI is working. Then you go look at
the quarantine folder and see several dozen spams pulled out of
the way, and you realize just how much junk you've bypassed.

Tip: Use Outlook's View Menu to create a view for the quarantine
folder, making sure that the Preview Pane is off to give you an
extra measure of protection. Some viruses can run from the
Preview Pane, but the real protection I am thinking about is
preventing offensive material from being displayed prominently.

Spam Inspector is not perfect, of course. For example, an
optional setting lets you create four quarantine folders -- for
adult, hazardous, "subscription," and plain old ordinary junk. In
practice, this did not work very well; a larger percentage of
messages went to the wrong category. Perhaps future revisions
will improve upon it. The "subscription" category is one that
perhaps should be developed into a specific feature, allowing you
to put the mass mailings you actually want into a special folder
that you can get to after you look at more pressing personal or
business e-mail.

I also have been experiencing one little technical glitch: I set
Outlook to start up automatically with Windows in a minimized
window, and SI's menu and toolbar do not load properly. The
workaround is simply to start Outlook in a normal window. Giant
is looking at what could cause the problem, but as I write this,
have not yet found a fix.

But the bottom line here is pretty clear: when I am using a PC
that does not have Spam Inspector in place, I REALLY miss it.

(c) 2002, Al Gordon
You can reach Al Gordon at:
mailto:al@TheNakedPC.com


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** 03. Lee's Mailbag (by Lee Hudspeth)

It's time to catch up on my reader email backlog. Here goes...

-- Gregory B. has a neat tip for storing online purchase
confirmation and other transaction pages, "Another thing I like
to do with those [online] order confirmation pages is take a
screenshot and paste it to a Word document which I then save with
a detailed explanatory title in my 'Confirmations' folder. Then I
have a mail-able document to send right away to any customer
service agent. I normally don't print anything, but rely on the
doc file to be legible enough. Luckily, I've never needed to use
these files. I do the same for any payment confirmation on credit
cards or phone bills as well."

-- Gary F. offers this online resource for college planning. It
points to Sandusky District Library's "Scholarships & Student
Loans" links page.
http://www.TheNakedPC.com/t/525/tr.cgi?lee1

-- Karen A. has a helpful online resource related to college
planning. "This site is sponsored by a group of guaranty agencies
who participate in the Federal Family Education Loan Program
(FFELP). Although it also has useful tips for selecting schools
and so forth, its primary aim is to help you get the funding you
need for school. The information about the Loan Counseling
Interviews may be very useful to a parent who's worried about the
financial portion of the college experience."
http://www.TheNakedPC.com/t/525/tr.cgi?lee2

-- Bill H., Lane Public Library, has put together a truly useful
and very cleverly-designed Web page "Internet Research - Using
the Web to Plan for College." It is divided into these
categories: Finding Information, Getting Organized, Choices,
Financing, Preparation, Traps, Resources. I HIGHLY RECOMMEND this
Web page.
http://www.TheNakedPC.com/t/525/tr.cgi?lee3

-- Mike S., a documentation consultant, responded to my article
"Guidelines for Excellence in a Software Development Team." Mike
was wondering why I didn't discuss user documentation. Good
question. Answer: I just ran out of room! The development
methodology I use allows the team to produce user documentation
direct from the project's development documents (help-production
tools like Doc-To-Help or RoboHelp among others are beyond the
scope of this article). Mike writes, "I'm also a firm believer in
printed manuals. My article on printed documentation was
published in TC Forum, a publication for technical
communicators."
http://www.TheNakedPC.com/t/525/tr.cgi?lee4

-- Jeff R. had some thought-provoking experiences and insights to
share related to my article on software development. "Kudos for
the points you mentioned. I have been involved in Data Processing
(mainframes) for 33 years now, most recently as a systems
programmer, installing operating systems on big iron and I can
tell you that attention to detail is about as important as it
gets. I like your point about templates and reusable code. I
think that anyone involved in the business for any length of time
at all has probably figured this out and I am glad you pointed it
out for less seasoned programmers (no use re-inventing the wheel
each time). I consider the effectiveness of a test plan one of
the items on my checklist that can either make or break a smooth
installation. Good lines of communication and a central point of
distribution contribute greatly to this. Lastly, the subject of
coding practices has always been a pet peeve of mine. A long time
ago, one of my mentors gave me two basic rules to live by that
have proven incontrovertible over the years: (1) keep it simple
(no tricky code) and (2) make it readable. Unless you enjoy
winding your way around someone else's spaghetti code, then code
unto others as you would have them code unto you. I once looked
at some really tricky code that a programmer had injected into a
program and had to ask them exactly WHY they would do such a
thing! Why, you ask - why because it was possible and no one else
was doing it. Efficiency be darned - I wanna show off and confuse
everyone. Needless to say, we ripped that piece of code out! Just
because it can be done is not good enough."

A special note of thanks to everyone who has written in to me.
I'm not able to reply to every email individually but I read and
appreciate them all.

(c) 2002, Lee Hudspeth
You can reach Lee Hudspeth at:
mailto:LeeHudspeth@TheNakedPC.com


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** 04. Featured Products - Norton AntiVirus, Norton SystemWorks,
       & Norton Internet Security (reviewed by Al Gordon)

Utility powerhouse Symantec has released the 2003 versions of its
familiar bundles: Norton AntiVirus, Norton SystemWorks, and
Norton Internet Security.  These primarily are evolutionary
releases.  There are enhancements to the feature sets and
interfaces, albeit nothing dramatic.

On the other hand, the current pricing IS dramatic.

Norton SystemWorks 2003 is currently $10 after incentives on
Amazon:

http://www.TheNakedPC.com/t/525/tr.cgi?fprod

Norton Internet Security and Norton AntiVirus 2003, meanwhile,
come in at $0 (after special offers).

Norton Internet Security 2003:

http://www.TheNakedPC.com/t/525/tr.cgi?fprod2

Norton AntiVirus 2003:

http://www.TheNakedPC.com/t/525/tr.cgi?fprod3

Among the new features for 2003, Norton AntiVirus now works with
instant messaging programs and automatically removes Trojan
horses and worms. (The latter already has caught a couple of
infected e-mails on my system.)  SystemWorks now has enhanced
disk and Internet cleanup features.  Internet Security has added
protection against pop-up ads--a major gap in previous versions.

If you have a new PC, you would benefit from the new versions of
these warhorses.  For upgraders, anyone with the 2001 or earlier
versions should definitely make the move.  Norton 2002 users
probably can hold off under the every-other-year-upgrade
principle.  But with the current deals on upgrades, you might as
well take the plunge.

As always with Symantec, not every Norton program is the best in
class. But all are first rate, and the bundled, integrated
package is hard to beat.  The system protection and maintenance
capabilities of the Norton suites continue to be a very valuable
addition to your computer system.

(c) 2002, Al Gordon
You can reach Al Gordon at:
mailto:al@TheNakedPC.com


** 05. Featured Web Site - OneLook Dictionary Search
       (reviewed by Lee Hudspeth)

Attention all wordsmiths, word sleuths, and word hounds...
OneLook Dictionary Search is a word search front-end to a
plethora of online dictionaries. The site claims to have over 4
million words in over 800 online dictionaries in its index. You
can do standard word lookup (the default "Find definitions"
option) or get a word translated (the "Find translations"
option). The search engine accepts standard wild card characters
so you can retrieve a list of words matching a pattern. The site
offers a Customize feature whereby you can set eight parameters,
ranging from the search results detail displayed (verbose or
compact) to the background page color. (The Customize feature
requires cookies and JavaScript be turned on in your browser.)
You can click the "Browse Dictionaries" link to see a linked list
of dictionaries, and choose which categories and/or languages to
include in the resulting list and how to sort it (name,
popularity, word count). Happy note: this site has no pop-up ads.

http://www.TheNakedPC.com/t/525/tr.cgi?fsite

Internet Explorer users, you can get a free tool that puts the
command "Find Definitions..." on the pop-up menu that appears
when you right-click on a word on any Web page. When you select
the command it then pops up OneLook's "Find definitions" results
list for that word, in a new browser window.

http://www.TheNakedPC.com/t/525/tr.cgi?fsite2


** 06. Featured Drawing

If you haven't entered one of our The Naked PC survey drawings
before, here's how it works. You go to a Web page on our site,
answer one survey question, and type in your email address.

To encourage folks to participate, we conduct a drawing from the
email addresses of each survey's participants and we give away
something really useful. Now, obviously we already have your
email address or you wouldn't be reading this, but this drawing
for prizes will only include those folks who answer this issue's
question (entering a prior drawing doesn't count for this one).

We'll only use the email addresses we collect for the purpose of
notifying who won the prize, nothing else. Before our next issue
is published, we'll pick one entered name at random. The winner
gets a $25 store credit at TheNakedPCStore.com. But you have to
enter to win.

http://www.TheNakedPC.com/t/525/tr.cgi?fdrawing


** 07. Newsworthy - a potpourri of current events and
       interesting stuff

*-* Drop by the 404 Research Lab for everything you ever wanted
to know about 404 errors on the Web but couldn't find a page to
explain.
http://www.TheNakedPC.com/t/525/tr.cgi?news1

*-* Check out Sophos' list of the top 10 viruses and virus hoaxes
out in November 2002. Sophos is a UK-based developer of anti-
virus software.
http://www.TheNakedPC.com/t/525/tr.cgi?news2

Have you come across something newsworthy? Drop us a line:
mailto:hottips@TheNakedPC.com


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http://www.TheNakedPC.com/t/a/tr.cgi?tweaki

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DISCLAIMER
Personal computers are individual machines with performance that
can vary with components, software, and operator ability. The
Naked PC is not responsible for the manner in which the
information presented is used or interpreted. Also, although we
work hard to provide you with accurate Internet links in The
Naked PC, we are not responsible for Internet links herein that
represent sites owned and operated by third parties. We are not
responsible for the content, accuracy, performance, or
availability of any such third-party sites.

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This helps The Naked PC grow and prosper, thereby funding its 
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Copyright (c) 2002, PRIME Consulting Group, Inc. and Dan Butler.
All Rights Reserved. The Naked PC is a trademark of PRIME
Consulting Group, Inc.
ISSN: 1522-4422


     

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