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Volume 5 Number 24

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The Naked PC - http://www.TheNakedPC.com
What You Need to Know about All Things PC
Publisher:           Lee Hudspeth and T.J. Lee
Editor in Chief:     Dan Butler
Contributing Editor: Al Gordon
This issue is for Tuesday, November 26, 2002 - Vol. 5 No. 24
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Table of Contents

** 01. Letter from the Publisher
** 02. TNPC Store Update (by T.J. Lee)
** 03. Disturbing Windows XP Security Bug (by T.J. Lee)
** 04. Al's Mailbag (by Al Gordon)
** 05. Online Shopping Tips (by Lee Hudspeth)
** 06. Featured Book - Spencer Johnson's "Who Moved My Cheese?"
       (reviewed by Lee Hudspeth)
** 07. Featured Drawing
** 08. Newsworthy - a potpourri of current events and
       interesting stuff


** 01. Letter from the Publisher

In the U.S., where all of TheNakedPC staff resides, it's coming
up on Thanksgiving (which is why this issue is going out early),
a day when we traditionally give thanks for all the good things
in our lives. We here at TNPC are very thankful for you our
readers who allow us to come into your inbox every other week
and chat about computer technology.

In this issue Jim has an alert of interest to anyone running
Windows XP. Al catches up on reader email--covering topics from
why he built a PC from scratch to whether to upgrade if you have
version X of a particular program and the developer releases
version X+1. Lee provides his online shopping tips--habits that
can save you plenty of heartache if an online order should go
awry.

"Congratulations" to The Naked PC subscriber Mike B. who won our
previous issue's drawing, a $25 TheNakedPCStore.com credit. It's
fun and easy to enter, see this issue's Featured Drawing article.

Reader support is what keeps The Naked PC free. You can help us
by passing a copy on to co-workers and friends (no spam please).
We make it easy for you to refer people to The Naked PC... check
out our Refer page:
http://www.TheNakedPC.com/refer/


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** 02. TNPC Store (by T.J. Lee)

Ah, Thanksgiving... a time of feasting and reflection on that for
which we are indeed thankful for. We know many of our readers are
thankful for TNPC because they often write and tell us so. 

We also know because so many of you help to keep TNPC free by
frequenting our e-store. Not only that, but you come back again
and again as regular shoppers! 

The Thanksgiving holiday marks the start of a very busy retail
buying season here in the States. According to industry analysts
some 20-40% of the typical U.S. retailer's annual sales occur in
the two-month period of November and December. That said, we hope
to provide a holiday solution to you our readers this season by
supplying you with a quick and easy shopping solution at
TheNakedPC Store.

In our on-line store we offer numerous personal productivity
tools, e-books, software tools, the superbly crafted and durable
line of Fisher space pens, Swiss-Tech tools-on-a-keychain, Photon
Micro-Lights the world's brightest pocket flashlight, and more.
These goodies are guaranteed to be just the ticket for friends,
loved ones, employees, bosses, you name it! Gadget lovers will go
bonkers over this stuff. Really!

However, keep in mind that I'm tagging and bagging all of our
orders in my somewhat cramped home office digs all by my
lonesome, in the wee hours when rational people are asleep. So
please order early (and often) to ensure you get your cool and
useful gifts in time for the holidays.

Thanks for supporting TheNakedPC and keeping this newsletter
free. Click here to browse to our e-store's main page:
http://www.TheNakedPC.com/t/524/tr.cgi?publet1


** 03. Disturbing Windows XP Security Bug (by T.J. Lee)

Okay, everything Microsoft has a security bug so why should
Windows XP be any different? Regular TNPC readers know I don't go
in for a lot of "the sky is falling" hype every time someone
figures out some esoteric macro virus or other non-event. But
this issue with Windows XP is serious enough for even me to take
notice.

I run XP on my office laptop (yes, complete with the Fischer-
Price interface, hey, you get used to it) so when my boss told me
about this problem I was interested and looked into it. Microsoft
is keeping pretty quite on the mechanics of the security flaw but
it centers on a file that installs with Windows XP called
UPLDRVINFO.HTM. This file is part of the Windows XP Help system.
There's a script in this file that can be called from a snippet
of code that allows the calling application to specify a file, or
a folder, to be deleted.

This code can be a link on a Web page, it can be a link in an
HTML email message, or it can triggered by a rigged Web page
whereby all you have to do to get stung is to display the page in
your browser. The name of the file or folder to be deleted is
passed to the script so that filename or folder name has to be
known by the bad guys in advance. This limits the destructive
capability to known folders such as the Windows or System folder
which can quickly cripple your computer.

When the script is activated a browser window pops up and
displays the Microsoft Help and Support Center page. What is not
apparent is that it has already deleted the target files. If the
Windows folder was hosed and you shut down the system it won't
come back up.

Microsoft has known about this problem for some time but has been
very closed-mouthed about since once hackers know that
UPLDRVINFO.HTM is involved it is easy to go study that file and
figure out how to started deleting unsuspecting Windows XP users'
files. The rest of the security professionals have gone along
with Microsoft until a patch or workaround was found. There are
now several solutions to this bug and if you are running Windows
XP you should implement one.

First, and easiest, is to just rename the UPLDRVINFO.HTM file.
While this is a bit of a band-aid approach it is preferable to
doing nothing about this problem. Another, and more comprehensive
solution, is to install the Windows XP Service Pack 1 upgrade.
The only downside to the SP1 fix is that it's a "version 1" of a
service pack and Microsoft has been known to break more things
than fixed in initial service packs. But I've installed SP1 on my
laptop and have not had any major issues but be aware there is a
LOT of negative buzz about SP1.

Microsoft, perhaps realizing that SP1 is not all it could/should
be has also issued a patch last month to address this security
flaw. It's a 1 megabyte plus patch and you can find it here:
http://www.microsoft.com/Downloads/Release.asp?ReleaseID=43681

However, if you're going to go the patch route consider the fix
put out by Steve Gibson called XPdite. It's a 30k file so it's
immensely faster to download and apply than the Microsoft patch
and even more so when compared to the 135 megabyte Windows XP
Service Pack 1 upgrade. You'll find Steve's XPdite here:
http://www.TheNakedPC.com/t/524/tr.cgi?jim1

If you want to see this XP bug in action check out this TechTV
video clip:
http://www.TheNakedPC.com/t/524/tr.cgi?jim2

You can reach T.J. Lee at:
mailto:tj_lee@TheNakedPC.com

[T.J. Lee works as a project manager for McMillan Consulting, a
division of McMillan Systems Inc., a company that designs,
services, installs, and overhauls LANs and WANs, and provides
data communications services such as T1 lines, firewalls, routers
and switch implementations.]


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** 04. Al's Mailbag (by Al Gordon)

I have gotten behind in responding to reader mail, in part
because of the press of other business and in part because in the
course of testing anti-spam software, a number of reader e-mails
were rejected by the junk-mail detectors. (More on the software
in an upcoming article.) So let me cover some of the major points
readers raised:

My "Thinking Inside the Box" series generated a number of
comments and inquiries. One reader strongly challenged my
assertion that building a PC was not practical unless you had
access to parts and components and wholesale prices. He noted
that the astute shopper can look for bargain-priced items in
computer stores, taking advantage of specials and promotions to
assemble your project without breaking your budget.

Good point. However, I should note that there is no East Coast
equivalent of Fry's Electronics. Technology-oriented stores here
tend to focus on systems and software and have slim pickings for
components. But where such outlets exist--and if you are prepared
to go with what's available as opposed to specific brands--that
is a good way to get the job done. Even so, building your own PC
still is something to be attempted only by people for whom doing
so is fun. Any economic case has to be based on pricing your
labor costs at zero.

As I noted at the outset of the series, the object was not so
much a "how to" as it was a guide to the kind of features you
might want to shop for in your next PC, or upgrade your current
PC to include.

There was much less dissent on the suitability of off-the-shelf
components. Several readers wrote to say that their experiences
matched mine--no special benefits from supposedly "engineered"
systems. I hardly would suggest that this is a representative,
scientific sample, but the feedback I got all pointed towards
consumer dissatisfaction with both Compaq and HP, which are now
merged. Compaq users saw little value in Compaq-branded
components, combined with the substantial disadvantage of higher
prices. HP purchasers complained that the design of HP "boxes"
were among the least user-friendly in the industry, making
upgrades a tedious chore. And neither company got good marks for
technical support.

Readers also asked whether they really needed the level of
technology I used. This goes to one of the ongoing important
issues about buying a PC: avoid the temptation to buying "cool"
technology and then figure out what to do what it. Instead,
determine what you want to do, then choose to correct technology
for that. This system I assembled is roughly akin to the power
user systems sold by Dell, Gateway, et al. Its features will
support multimedia tasks that are increasingly part of "home"
computing. You can see measurable speed improvements if, for
example, you are "ripping" a CD and encoding it as a MP3 or using
a graphics program to make thumbnails of the photos on your
digital camera.

However, you will not see any discernible performance enhancement
in, say, Microsoft Word. Ditto for simple Excel spreadsheets
(there would be an advantage to the power for a complex
spreadsheet with multiple formulas and lots of data). There are
numerous, attractively-priced mid-range PCs, typically featuring
DDR memory and the Intel 845 chipset that are more cost-effective
choices for standard business use. And, indeed, this is what I
usually recommend to friends who aren't power users.

And, speaking of the series, technology being what it is, my
"state-of-the-art" system already is obsolete. ATI Technologies
has introduced a new version of the All-in-Wonder, the 9700 Pro:
http://www.TheNakedPC.com/t/524/tr.cgi?al1

In addition, the one performance area that disappointed me in
testing was that while speeds on any particular heavy-duty
application were improved, I did not see any great gain in
multitasking performance. Intel has just released a new
generation of Pentium 4 chips that, in addition to clock speeds
of 3.06 GHz, incorporate "Hyper-Threading Technology" (HT) to
enhance multitasking, essentially by modifying the chip's command
functions so that it behaves as if it were two chips.

Regarding the ongoing series about upgrades, a couple of
Microsoft Access experts took me to task for criticizing the
complexity of the program in the course of my review of FileMaker
Pro. Their complaint was that Access gets bad-mouthed by users
who will not take the time needed to learn how to use the
software. My point is exactly that: most business users simply do
not have the time to deal with Access's learning curve and would
benefit from a more simple programs such as FileMaker.

I will concede this: Access's wizards allow users to create
extremely sophisticated queries, reports, and forms--indeed, when
the wizards work the way you want them to, Access actually can be
easier than FileMaker Pro. BUT my experience has been that when
the wizards don't quite do the job you wanted, manual fine-tuning
can be extremely tedious.

A generic inquiry I received had to do with users who had version
X of a particular program and wanted to know whether they should
go to version X+1. In general, the answer is "probably not"--with
rare exceptions, the most cost-efficient approach is to upgrade
to every other release. The exceptions would be when the new
release is required for a new version of Windows or when the
upgrade deal is too attractive to resist.

(c) 2002, Al Gordon
You can reach Al Gordon at:
mailto:al@TheNakedPC.com


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** 05. Online Shopping Tips (by Lee Hudspeth)

If you decide to do a smidgen, some, or all of your holiday
shopping online this year, here are some habits and tricks I use
that will help you along the way.

-- Online shopping carts can sometimes be a bit convoluted, so if
you're hesitant, check out the cart's Help material and/or FAQs
*before* you start a transaction. If you're in the middle of a
transaction and need help you can create a new browser window (in
Microsoft Internet Explorer it's File, New, Window or the
shortcut Ctrl+N) then move into the cart's Help system, get the
information you need, and return to the original browser window
to finish the purchase (press and hold Alt, then press Tab
repeatedly to cycle through the list of currently open windows).

-- Keep discount coupon or gift certificate information/numbers
at your fingertips so you will remember to enter them. If you
don't enter them you won't get the discount!

-- Enter a legitimate email address when prompted by the shopping
cart (this may already be in a customer profile if you do
business frequently with a given company). This way you're sure
to get the very important email notification of your order.

-- Print the shopping cart's page that displays your invoice,
order, tracking, and/or confirmation number. Do *not* leave this
page until you have successfully printed the page and are holding
it in your hands. IE's "print the current page" shortcut is
Ctrl+P. I like to file that piece of paper in my "receipts"
folder and have it handy just in case there is a problem with my
order. Most such confirmation Web pages include a phone number
and an email address for contacting customer service, great, but
if those contacts are missing, jot them down by hand.

-- Print the order confirmation email that the seller invariably
sends you. (I keep the email in my email archives too, more on
this in a minute). I put the printed email into my "receipts"
folder along with the printed confirmation Web page, so all the
transaction's paperwork is together in one place.

-- I keep the email in my Inbox at least until the order has
arrived. That's because these emails typically include handy
links to the retailer's order tracking system, and often include
the package's tracking number for whatever carrier was used to
ship your package.

-- As subscribers who've read my various Microsoft Office
articles know, I like Outlook. I'm especially fond of this
Personal Information Manager's ability to transform one type of
data item into another with one simple drag-and-drop operation.
For example, I can copy the incoming order email into a Task
item, complete with the email data in it. Next I set a reminder
for the Task to whatever day the order is expected to arrive,
then forget about it until Outlook reminds me that the package is
due. Later, when the Task is complete, I delete it, while the
email itself remains safely in my archive.

(c) 2002, Lee Hudspeth
You can reach Lee Hudspeth at:
mailto:LeeHudspeth@TheNakedPC.com


** 06. Featured Book - Spencer Johnson's "Who Moved My Cheese?"
       (reviewed by Lee Hudspeth)

A friend and I were recently talking about personal insights,
life choices, the ways of the world, and were trying to dig down
to the real core of what goes on with making decisions about
one's life. You know the conversation, I'll bet you've had it
too--solve your own and the world's problems over a pleasant
meal. A few days later my friend gave me a copy of Spencer
Johnson, M.D.'s small but highly inspirational book. The book's
subtitle is "An Amazing Way to Deal with Change in Your Work and
in Your Life" and I recommend you read it. It is less than 100
pages, and yet has tremendous power to get you thinking in a
fresh and focused way on the issues of change, flexibility,
inspiration, motivation, fulfillment, friendship, and recognizing
and overcoming fear and self-doubt. The story's power comes from
its simplicity and use of humorous, likable characters living in
a maze in search of... Cheese. I don't want to say any more about
the story itself, because I think you'll savor reading it even
more without knowing any additional information or details. I
hope you find this book as uplifting and thought-provoking as I
did.
http://www.TheNakedPC.com/t/524/tr.cgi?fbook

By the way, you may have heard of another book Johnson co-
authored, this one with Kenneth Blanchard, "The One Minute
Manger."
http://www.TheNakedPC.com/t/524/tr.cgi?fbook2


** 07. Featured Drawing

If you haven't entered one of our The Naked PC survey drawings
before, here's how it works. You go to a Web page on our site,
answer one survey question, and type in your email address.

To encourage folks to participate, we conduct a drawing from the
email addresses of each survey's participants and we give away
something really useful. Now, obviously we already have your
email address or you wouldn't be reading this, but this drawing
for prizes will only include those folks who answer this issue's
question (entering a prior drawing doesn't count for this one).

We'll only use the email addresses we collect for the purpose of
notifying who won the prize, nothing else. Before our next issue
is published, we'll pick one entered name at random. The winner
gets a $25 store credit at TheNakedPCStore.com. But you have to
enter to win.

http://www.TheNakedPC.com/t/524/tr.cgi?fdrawing


** 08. Newsworthy - a potpourri of current events and
       interesting stuff

*-* Worldwide sales of PDAs continues on a declining trend. Three
straight quarters of slipping sales are pinching PDA
manufacturers. Third quarter 2002 sales (2.44 million units) are
down 7% from the second quarter.
http://www.TheNakedPC.com/t/524/tr.cgi?news1

*-* In its never-ending quest to round up every dollar on the
planet, Microsoft has confirmed that Office 11, the next version
of Microsoft Office, will only work on Windows XP and Windows
2000 operating systems that are running the just-released Service
Pack 3. Microsoft has been trying to drive a stake through the
heart of Windows 98 for some time and this looks like the
clincher.
http://www.TheNakedPC.com/t/524/tr.cgi?news2

Have you come across something newsworthy? Drop us a line:
mailto:hottips@TheNakedPC.com


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DISCLAIMER
Personal computers are individual machines with performance that
can vary with components, software, and operator ability. The
Naked PC is not responsible for the manner in which the
information presented is used or interpreted. Also, although we
work hard to provide you with accurate Internet links in The
Naked PC, we are not responsible for Internet links herein that
represent sites owned and operated by third parties. We are not
responsible for the content, accuracy, performance, or
availability of any such third-party sites.

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This helps The Naked PC grow and prosper, thereby funding its 
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Copyright (c) 2002, PRIME Consulting Group, Inc. and Dan Butler.
All Rights Reserved. The Naked PC is a trademark of PRIME
Consulting Group, Inc.
ISSN: 1522-4422


     

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