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Volume 5 Number 13

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The Naked PC - http://www.TheNakedPC.com
What You Need to Know about All Things PC
Publisher:           Lee Hudspeth and T.J. Lee
Editor in Chief:     Dan Butler
Contributing Editor: Al Gordon
This issue is for Thursday, June 20, 2002 - Vol. 5 No. 13
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Table of Contents

** 01. Letter from the Publisher
** 02. Spam Part VI - Definitions! (by Dan Butler)
** 03. Wired Over Wireless (by T.J. Lee)
** 04. Think Different? (by Al Gordon)
** 05. An Ultra Quiet Power Supply and a Plethora of PC Upgrade
       Tips (by Lee Hudspeth)
** 06. Featured Product - Feeling Groovy with Groove Workspace
       Version 2.0 (reviewed by Al Gordon)
** 07. Featured Web Site - Memory Upgrades from Crucial.com
       (reviewed by Lee Hudspeth)
** 08. Newsworthy - a potpourri of current events and
       interesting stuff


** 01. Letter from the Publisher

We're fast approaching the fourth anniversary of The Naked PC's
premier issue #1.01, published on a lovely Friday July 3, 1998.
Looking back over the wealth of information we've published, and
the many subscribers and friends we've made along the way, that's
a great feeling. Celebrate with us, and help support our effort
to keep publishing The Naked PC for FREE, by forwarding this
issue to a friend, a colleague, a family member, someone whom you
feel will genuinely benefit from and enjoy our thoughts,
experiences, rants, and raves. NOTE: We kindly request you
include your genuine personal recommendation in the email along
with the issue's content, that way you're sending content with
your blessing as opposed to an unsolicited piece of email.
Alternately, if you simply want to send a friend a message
recommending The Naked PC without the issue content attached,
here's an online form designed to make it easy for you to do so.
(This form emails directly to your friend. We do not store the
addresses supplied on the form or use them in any way other than
to send your recommendation.)
http://www.TheNakedPC.com/t/513/tr.cgi?publet1

Last issue we mentioned that Dan was still recovering from having
triplets. That should have been twins. Big difference!

In this issue... Dan continues his spam series with some
definitions of what spam is and isn't. Jim describes how easy and
convenient it is to go wireless, both with wireless
keyboard/mouse devices and with a LAN connection. Al muses on
Apple Computer's continuing refusal to provide The Naked PC labs
with a test Mac unit (Al longs to compare ease of use between an
OS-X Mac and a Windows XP PC, in "where the rubber meets the
road" fashion). Lee explores just how quiet a power supply can
be, and walks you through his recent checklist for updating his
PCs' hardware and software.

So now you know.


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** 02. Spam Part VI - Definitions! (by Dan Butler)

We've been examining spam in this series but we've never looked
at what does and does not constitute spam. This issue I'll cover
a few broad definitions and point you to a helpful resource.

Of course not everyone will agree with me and that's okay. To put
things in perspective I've been on the Internet since 1992.
Running mailing lists, selling merchandise, being a customer, and
helping administer email services for several companies. My
opinions aren't coming off the top of my head. I do understand
the issues, from all sides.

How do I define spam? I'll give you a brief answer to this
complicated subject. First let's look at some common definitions
you'll find floating around.

Some people define spam as any email they didn't specifically ask
to receive. That is an extreme position to be sure. It also falls
down philosophically when you realize they would be spamming by
their own definition simply to request that you send them an
email!

Others call spam any commercial email they didn't request.
This often carries the initials UCE for Unsolicited Commercial
Email. The key here being the word "Commercial." Solicitations
for purchase. I really don't mind people asking me to buy things,
if they are things I've asked them about or if I've purchased
something from them in the past.

People who follow the UCE track will tell you that a company has
no right to contact them unless they specifically give the right.
The company will maintain that the prior purchase does establish
a relationship.

I do tend to side with the companies on this view. The company is
sending information or offers to people who have expressed an
interest in their products or services in the past. The email is
targeted. Unfortunately many companies don't understand the
relationship and abuse it, selling your name to other companies,
contacting you too often, etc. Those companies make it hard for
the rest.

Remember that a responsible company wanting to send commercial
email to its customers has no interest in increasing the burden
on their customers. They are trying to enhance their business
through sales or other means. Possibly they are trying to pass
information along that would be useful to users of their
products. In any case it is a company communicating with their
existing customer base.

The type of spam we've been discussion in this series is what is
called Unsolicited Bulk Email or UBE for short. It's the bulk
aspect that makes spam intolerable from a system administration
point of view. The sheer volume of the bulk combined with the
bounces, complaints, and system resources makes for one giant
administrative headache.

I'm drawing a distinction between Bulk email and Commercial
email. There is a difference. Understand this difference and
you'll understand how to combat it effectively. Trying to shut
down every reference to every company in every email you receive
that you don't think you asked for won't solve the problem. You
might feel better, but it hurts a lot of innocent people and
wastes a lot of peoples time. People who could be spending their
time creating ways to truly fix the problem.

Using the definitions above you can see that email can be
commercial without necessarily being bulk. Bulk email is what
most of you are seeing when you think of spam. It comes in
without regard for your interests, tastes, or age. It isn't above
board. The headers are fake and other elements of the email are
geared to trick you into opening it. Is that really the type of
company you would want to do business with? I didn't think so.
Remember, companies send spam because people buy from spam. In
other words, spam is effective. Sad but true.

On the other hand, well done commercial email can be very
targeted and very efficient. It can save a company money they
previously would have spent on postal mailings. Will the company
pass those savings on -- well -- that's another matter entirely.

Paul Myers has been on the net about as long as I have. We've
corresponded over the years and compared views on spam among
other topics. He's written a good article from both the marketing
and end user view. His language is strong at times. I agree with
Paul's views 100%. Read his article here:
http://www.TheNakedPC.com/t/513/tr.cgi?dan1

Next issue I'll tell you some actual "horror stories" of how
innocent people have fallen victim to the well intentioned
efforts of people trying to combat spam. Until then remember you
can find a link to the other articles in this series here:
http://www.TheNakedPC.com/t/513/tr.cgi?dan2

You can reach Dan Butler at:
mailto:danbutler@TheNakedPC.com


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** 03. Wired Over Wireless (by T.J. Lee)

As many of you who read my articles regularly know, I started out
in my first profession as a bean counter (I've got a CPA ticket
hanging over my mantel to prove it). Now, no one has ever accused
accountants of being out there on the bleeding edge as most are
of a somewhat conservative bent. I've always favored substance
over form and for a long time I thought that all the hype over
"wireless" this and "wireless" that was just that, hype.

(For those of you who want to find out more about Jim you can
check out his pages up on The Naked PC's Web site:
http://www.TheNakedPC.com/t/513/tr.cgi?jim1
-- Ed.)

Well, having once tried a few wireless devices I can tell you
that it takes very little time to become a huge fan of the
technology.

It started at the consulting firm where I work as a project
manager. Word came down that system engineers and managers would
be giving up their desktops and getting laptops. When my
laptop showed up on my desk there was also a full-sized wireless
keyboard and wireless mouse. Our enlightened boss decided that
going cold turkey to a laptop keyboard and pointing device might
negatively impact productivity at least when we were using our
laptops in the office so he sprung for the wireless gear.

There's a doohickey that connects to the laptop's USB port and
this is what acts as a RF receiver for the keyboard and mouse. I
almost didn't bother hooking it all up thinking these were toys
that didn't mean anything to someone just looking to get their
work done. I was wrong! It's very nice to have a keyboard you can
comfortably position anywhere you want to without having to worry
about the silly cabling getting in the way. But what is really
great is the mouse. Left hand or right hand moving the mouse
around is snap. I use the mouse with either hand depending on if
I need to work the phone (mouse in the right hand) or the adding
machine (mouse in the left hand).

Having bought into the usefulness of wireless gizmos at this
point I started thinking about my home peer-to-peer network of
computers. I have a cable modem and when I wanted to VPN in to
work I would first have to clear a spot on my desk upstairs (not
an easy feat in itself) then connect my laptop into my router so
I could get to to the Internet and then VPN to the office
network. I thought it would be very nice if instead I could
just pop open the laptop while at the dinner table downstairs,
or in my easy chair, or even sitting on the patio in the evening
and then connect to the office. I needed a wireless connection.

Back in TNPC #5.02 I discussed how I bagged DSL and embraced
cable and at that time I bought a Linksys Cable/DSL Router with
4-Port Switch (model BEFSR41) for just under $100.
http://www.TheNakedPC.com/t/513/tr.cgi?jim2

The BEFSR41 router let me share my cable connection across the
different computers on my home LAN. My network consists of
several computers in my home office upstairs and one machine
downstairs all of which are hardwired together through the
Linksys router upstairs.

But my laptop came with a slick wireless Ethernet card and all I
needed was a wireless access point on my LAN and I could connect
and VPN into work from almost anywhere in the house. I imagined
myself with my feet up at home printing out reports at the office
so they'd be sitting there when I walked in the next day. Once
again Linksys had the answer, this time for $150 (up on Amazon)
and I got their EtherFast Wireless AP+Cable DSL Router.
http://www.TheNakedPC.com/t/513/tr.cgi?jim3

As near as I can tell this is pretty much the same unit I got
before except that while it has four RJ-45 sockets it also
handles wireless connections via the little antennas sticking up
on the back. My boss came over and we plugged the Wireless Router
into the cable coming from downstairs, plugged the downstairs
computer into the Router and fired up Internet Explorer to
configure the device. It was almost anti-climatic, we reset the
default IP so as not to conflict with the router upstairs, set up
the features I wanted, and switched on the laptop from across the
room.

I was surfing the Internet using the cable modem upstairs without
a glitch. I added my laptop identity to the Windows 2000 machines
on my peer-to-peer network and was able to access those
machines, move files around, access the printers attached to
them, etc., with ease. The VPN tunnel worked as well but once the
tunnel was established I could not access the local network.
Still, sitting on the sofa while doing work at the office
*and* without having cables running everywher is sweet indeed!

I always like to hear from readers so if you have comments feel
free to send them to me.

You can reach T.J. Lee at:
mailto:tj_lee@TheNakedPC.com


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** 04. Think Different? (by Al Gordon)

From time to time I get email from readers chastising me for
having been PC-centric and failing to comment on how a particular
technology works on a Mac.

Hey, enough already. Don't write me -- contact Apple:

Apple Computer, Inc.
1 Infinite Loop
Cupertino, CA 95014
1-800-MY-APPLE

I been requesting Apple's cooperation for six months for the loan
of equipment to test how an OS-X Mac stacks up against a Windows
XP PC in terms of real world functionality. In other words, who
cares about lab performance benchmarking? We want to know if a
Mac offers the ease of use that lets us get our work done faster
and will less aggravation than a PC. The concept of OS-X -- the
Mac interface on top of a UNIX core -- sounds like a great idea.

Although it is in the midst of a major ad campaign aimed at
convincing PC users to switch, Apple declined the request. See:
http://www.TheNakedPC.com/t/513/tr.cgi?al1

Apple also declined to help out a year ago when I made a similar
request then.

We do not have the budget here to go out and purchase scores of
test units. We rely on companies being willing to provide us with
loaners. And we think that is a valid measure of how interested
companies are in communicating with The Naked PC readers.

Apple is not alone in turning us down. Software companies usually
say yes, as do accessory makers. Peripheral providers are 50-50.
Getting a full computer system, however, is always a struggle.
However, in the PC world that isn't critical -- I can test PC
software on any PC. But to test Mac solutions, I need a Mac.

Curiously, one company that has been a source of loaner computers
to The Naked PC has been Dell. Dell is the #1 seller of personal
computers in the United States. Evidentially THEY have figured
out how to Think Different.

(c) 2002, Al Gordon
You can reach Al Gordon at:
mailto:al@TheNakedPC.com


** 05. An Ultra Quiet Power Supply and a Plethora of PC Upgrade
       Tips (by Lee Hudspeth)

Recently one of my PCs experienced a power supply failure. I have
long been intrigued by the idea of silencing my PCs, and this was
an opportunity for me to get my hands on a quiet power supply
from PC Power & Cooling, Inc. The firm makes seven different
ultra-quiet power supplies. I bought a Silencer 275 ATX, priced
at $79 with a two year warranty, and it is QUIET. The unit comes
with screws, spare connector caps, and a power cord (I'm talking
about the external power cord that connects the back of your PC--
the power supply actually--to an AC outlet; nice touch eh?).
http://www.TheNakedPC.com/t/513/tr.cgi?lee1

I don't have a sound pressure meter on hand here, but all the
reviews I've read indicate that these units are significantly
quieter than traditional power supplies. The unit's spec sheet
lists the noise level as 20 dB(A) for fan noise and 34 dB(A) for
power supply noise. The company's FAQ states, "Fan Noise is the
noise level of the power supply's fan, outside the power supply
in free air. Although it severely understates the actual noise
level, it's the rating given by most power supply companies.
Power Supply Noise is the actual noise level of the power supply,
measured at 1 meter. Due to back pressure and air turbulence from
surrounding components inside the supply, this reading runs
significantly higher than the fan's stand-alone rating. By either
measure (both are given), Silencer power supplies run 6dB - 12dB
quieter than ordinary units, a reduction of 75% - 95%." (I
haven't yet found noise specs for competing power supplies, so if
you have some resources you can share with me, I'd appreciate
it.)

The firm has written a handy article for calculating the power
requirements for a power supply:
http://www.TheNakedPC.com/t/513/tr.cgi?lee2

With the PC's chassis open, I took the opportunity to order
another stick of RAM. For information on where I shopped, see
this issue's Featured Web Site article.

Next I shuffled some drive partitions around to add a bit more
space for data storage. I used PowerQuest's PartitionMagic, a
tool we have often recommended in our books and here in The Naked
PC.
http://www.TheNakedPC.com/t/513/tr.cgi?lee3

I used Microsoft's free Windows Update feature to upgrade all my
PCs to Internet Explorer 6.0. You can get there by clicking on
your task bar's Start button and then choosing Windows Update, or
browse straight to it.
http://www.TheNakedPC.com/t/513/tr.cgi?lee4

I then applied Microsoft's latest "security rollup" that
incorporates the dozen or more individual security patches and
updates that have been recently released. See the Windows Update
portal's "Critical Updates and Service Packs" section, or go
here:
http://www.TheNakedPC.com/t/513/tr.cgi?lee5

The only real surprise here was that for all the components I
installed via Windows Update, whenever I was prompted to reboot
the PC (and I elected to do so) it never actually rebooted the
PC, I always had to manually intervene and restart it. Go figure.

One important "to do" item I wasn't able to finish before this
issue's deadline: updating my personal firewall. I plan to
upgrade to the latest version of the personal firewall ZoneAlarm
Pro (the most recent version is 2.6.362), priced at $49.95 for a
single user commercial license. I'm running an earlier version of
ZoneAlarm Pro here in my office, and although I don't anticipate
any problems I'll keep you posted. I strongly recommend you run a
personal firewall even if you have a router with integrated
firewall protection.
http://www.TheNakedPC.com/t/513/tr.cgi?lee6

There's a ZoneAlarm version that is free for individuals and not-
for-profit charitable entities:
http://www.TheNakedPC.com/t/513/tr.cgi?lee7

You can reach Lee Hudspeth at:
mailto:LeeHudspeth@TheNakedPC.com


** 06. Featured Product - Feeling Groovy with Groove Workspace
       Version 2.0 (reviewed by Al Gordon)

So what do you get if you cross Napster with Lotus Notes?

A really big lawsuit, I suppose. But also something that looks a
lot like Groove Workspace, Version 2. Standard version is $50 per
user; Professional is $100.

http://www.TheNakedPC.com/t/513/tr.cgi?fprod

Beverly, MA-based Groove Networks is the latest brainchild of
software industry legend Ray Ozzie, the company's Founder,
Chairman & CEO. Ozzie is the Godfather of Groupware, the guy who
unleashed Lotus Notes on corporate America.

"Groupware" has been used to describe many different kinds of
software that can generally be said to allow groups of workers to
share information and collaborate on projects. Notes was keyed to
the server-client network world and amounted to a big database in
which project participants could store documents, notes, source
material, contracts, calendars, spreadsheets and all the like.

Groove is designed to do much the same thing, with one big
difference: it works on a peer-to-peer basis using the Web, much
the same way that Napster did. All the shared data is stored on
the PCs of the members of the workgroup.

In the enterprise environment, this means that workers' hard
drives get turned into a whopping big data storage drive. Bad
news for EMC2 and others in the server storage business, I
suppose, but valuable for making better use of corporate
resources.

However, the Really Big Deal is that Groove is a tool for
outsourcing, hoteling, telecommuting, free-lancing, and other
non-traditional work arrangements. So if you have a "virtual
firm" comprised of sole practitioners scattered across the
country, Groove would let you have a workgroup network without a
central server. (Well, actually there is a server at Groove for
managing the user accounts and like that, but Groove includes
that in the pricetag.)

Sounds cool. But does it work?

Version 1 had a reputation for being balky and buggy. Version 2
has a glitch or two (the colleagues with whom I tested it and I
all had to solve some setup problems), but it does function well
and delivers some very powerful features.

For example, I particularly liked the tools for allowing a
workgroup to jointly edit documents in real time. From the Groove
workspace, you can open up a Word file, make changes and, when
you are done, they appear on your colleagues' PC. Then they can
make changes, which will show up on yours.

Groove also makes it easy to set up an instant message board by
converting an email thread (ongoing subject) in Outlook.

What doesn't perform adequately, however, is the interface. It is
way too busy and way too complicated. You can sometimes find
yourself feeling surrounded by a wall of browser windows.
Similarly Groove has the ability to let you have instant
messaging going on while you are working (also Internet phone),
but you wind up bumping into an IM space everywhere you look.

Also, don't even try to use it without a broadband Internet
connection. 56K dial-up modems are supported, but don't try it
unless your reservoirs of patience are unlimited.

A major reality behind the current form of Groove is that last
October Microsoft and Groove Networks announced one of those
omnipresent "strategic relationships" in which Redmond invested
$51 million in Groove and enabled Ozzie's company to more tightly
link its product to Windows and Office.

Accordingly, Version 2's interface is partially the original
browser-based Groove design and partially direct integration with
Office (joint editing of Word and Excel documents in Word and
Excel) or Windows (Groove now uses Windows Messenger for IM). It
is a little schizoid.

Some of this is just incomplete feature sets. Getting contacts
into a Groove workspace (in Groove-speak, a "space" is the
information set for a particular project) requires importing v-
cards. The program needs to have a method of importing from
Outlook, for instance.

One wonders whether long-term Groove is going to be a
collaboration tool built into some future version of Office, or
at the very least, whether you will be accessing Groove tools
primarily from inside Office applications. Groove spokespeople
declined to comment on future product plans.

In the end, the importance of Groove 2.0 may be in the direction
it points for computing tools. It advances the state of the art
for collaboration software. With a more intuitive interface would
be a valuable resource to help small firms and sole practitioners
function as integrated project teams.

(c) 2002, Al Gordon
You can reach Al Gordon at:
mailto:al@TheNakedPC.com


** 07. Featured Web Site - Memory Upgrades from Crucial.com
       (reviewed by Lee Hudspeth)

Crucial Technology's Web site makes it extremely easy to locate
and buy the correct memory for your system. Start at their main
page:

http://www.TheNakedPC.com/t/513/tr.cgi?fsite

Then you can search for RAM in any one of three ways using their
Crucial Memory Selector. Search by (1) component (more on this in
a moment), (2) standard memory type, or (3) Crucial part number.
Most of you will want to use the component search, whereby you
either select your PC's or motherboard's manufacturer from
Crucial's extensive list (by my count 146 PC manufacturers and 36
motherboard/RAID manufacturers). I have a clone with an EPoX EP-
ZXA motherboard, and it took only a few seconds for me to see a
list of compatible SDRAM PC100 modules. Crucial also maintains
motherboard specifications on many of those in its database so if
you've misplaced your user's guide you can study the specs right
on Crucial's Web site. If you have a specific question about
system memory, you can chat in real time in a pop-up window with
a Crucial memory expert. Follow this link, then look for the "Use
our Expert Online" link:
http://www.TheNakedPC.com/t/513/tr.cgi?fsite2

Memory is cheap these days, folks, so consider adding RAM to
increase your PC's performance. As an added bonus, Crucial
currently ships domestically using FedEx 2nd Day and it's FREE
(or if you're in a real hurry you can shell out $11.50 for
overnight delivery). The company ships very detailed and easy to
follow printed instructions for installation. The firm's on-line
RAM upgrade installation articles are available here:
http://www.TheNakedPC.com/t/513/tr.cgi?fsite3


** 08. Newsworthy - a potpourri of current events and
       interesting stuff

*-* For all you Apple followers out there (ticker AAPL), Apple
execs warn the firm's second quarter earnings will fall a tad
short of stock analysts' 13 cents/share earnings projection,
landing instead in the 8-10 cents/share range.
http://www.TheNakedPC.com/t/513/tr.cgi?news1

*-* Do you reside in Iowa? Check this out... Iowa is a
nonsettling state in the Microsoft antitrust trial, and residents
who purchased Windows 98 may be getting a $40 refund.
http://www.TheNakedPC.com/t/513/tr.cgi?news2

*-* Amazon is playing limbo with a low and now even lower "free
shipping" order threshold: from $99 in January of this year it
has dropped to $49 as of mid-June.
http://www.TheNakedPC.com/t/513/tr.cgi?news3

Have you come across something newsworthy? Drop us a line:
mailto:hottips@TheNakedPC.com


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DISCLAIMER
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Naked PC is not responsible for the manner in which the
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Copyright (c) 2002, PRIME Consulting Group, Inc. and Dan Butler.
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ISSN: 1522-4422


     

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