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Volume 5 Number 01

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The Naked PC - http://www.TheNakedPC.com
What You Need to Know about All Things PC
Publisher:           Lee Hudspeth and T.J. Lee
Editor in Chief:     Dan Butler
Contributing Editor: Al Gordon
This issue is for Thursday, January 3, 2002 - Vol. 5 No. 01
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Table of Contents

** 01. Letter from the Publisher
** 02. Belkin Makes SOHO Networking Simple (by Al Gordon)
** 03. We Will Control All That You See and Hear (by T.J. Lee)
** 04. PGP - Protecting Many Files at Once (by Dan Butler)
** 05. Evaluating Anti-virus Software for Ease of Use:
       Trend Micro PC-cillin 2000 (by Lee Hudspeth)
** 06. Featured Product - Driver Detective 2.0 (reviewed by
       Lee Hudspeth)
** 07. Featured Web Site - Dolby Laboratories, Inc. (reviewed by
       Lee Hudspeth)
** 08. Featured Tip - Using Norton File Compare to Compare Text
       Files (by Lee Hudspeth and T.J. Lee)
** 09. Newsworthy - a potpourri of current events and
       interesting stuff


** 01. Letter from the Publisher

Everyone here at The Naked PC is looking forward to 2002. As PCs
continue to become more powerful (and complex), software more
feature rich (and bloated), the Internet extends everywhere
(watch your six), wireless booms (IEEE 802.11b, say, who comes up
with these monikers anyway?), PDAs and handhelds proliferate
(welcome to synchronization hell)... all the more reason to stay
focused on productivity. Your productivity. We're interested in
how you personally can be more productive with whatever
configuration of boxes, cables, and software you have on hand.

This issue's coverage includes Al's look at networking your small
office/home office. Jim examines what can happen when a product
vendor's reach extends beyond activation to de-activation;
bizarre but true. Dan continues his series on PGP by describing
how to use a virtual encrypted disk. Lee's examination of anti-
virus package ease of use carries on with his review of Trend
Micro PC-cillin 2000.

Reader support is what keeps The Naked PC free. To this end you
can help us by passing a copy on to co-workers and friends (no
spam please). We even make it easy to refer people to The Naked
PC... check out our Refer page:
http://www.TheNakedPC.com/refer/


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** 02. Belkin Makes SOHO Networking Simple (by Al Gordon)

For small offices and home users, networking is very much a do-
it-yourself project, so simplicity of setup is a key
consideration. That's a strong point of Belkin Components' new
networking product lineup.

For more details, links, and pictures, please see my supplemental
page:
http://www.TheNakedPC.com/t/501/tr.cgi?al1

I covered key product features in the last issue:
http://www.TheNakedPC.com/t/501/tr.cgi?al2

Now let's look at setup. For the various network cards, the
procedures pretty much are the same: turn off the PC, open the
desktop box, put the card into an available PCI slot, and then
restart your computer. With a notebook, simply snap the PC Card
into place. Either way, you put the setup CD-ROM in your drive,
Windows launches the familiar plug-and-play device setup wizard,
and installs the requisite drivers. With a 802.11b "WiFi"
wireless card, you also need to install a utility on the CD that
lets you determine encryption settings and the like as well as
monitor the wireless signal.

In addition, for both Ethernet and WiFi cards, you install
utilities from the CD that will configure your Windows settings
to support the network. You can do this configuration if you
must, but most users would prefer to accept Belkin's shortcut.
And if you are running Windows XP, you skip this step because
once the network cards are installed, XP launches its own setup
wizard to do the configuration.

With the network cards in place, you then proceed to connect them
up to the network gateway of wireless access point that stitch
together your network. The procedures are pretty much idiot-
proof. Of course, when installing the gateway this particular
idiot managed to mess up one step because Real Geeks Don't Read
Manuals. So I missed a key point in the broadband gateway
installation, leading to one of those embarrassing moments on the
order of--Me: "I can't get your %$^# gateway to work!!!" Tech
Support: "Did you follow the instructions?" Me: "Oops."

The procedure in question is that you must--MUST--power down your
PC and broadband modem. Then, while powered down, connect the
modem to the gateway and the gateway to the PCs in the network.
And then you must restart in this sequence: first power the modem
back on and let it initialize, then power on the gateway, and
only then turn on your PCs. This is nothing specific to Belkin or
anyone else's networking components. You have to re-initialize a
broadband modem whenever you fiddle with its connections.

The only secret here is to remember to read the manual.

Both the Ethernet and 802.11b gateways are configured by using
your browser to address the gateway, where another wizard process
sets the options for the unit. The gateways will support static
(fixed) or dynamic (changes each time you connect) IP addresses
(your computer's address on the Internet). Internet providers
generally give their users dynamic addresses; static addresses
tend to be used on corporate networks.

There are some minor flaws in the Belkin products. As the leading
source of Ethernet cables, Belkin should have included a short
cable with the gateways to connect them to your broadband modem.
The manuals, at least the versions I received, were written pre-
XP and don't explain XP procedures. Belkin, which makes a ton of
products for connecting printers to more than one computer,
should have built printer sharing capabilities into the gateways.
The power and Ethernet jacks at the back of the Wireless gateway
are too close together, so they interfere with each other and the
WiFi antennas.

But overall the design and ease of use is excellent. I had a
network of two desktops with Ethernet cards, plus a notebook with
wireless, plus a Pocket PC handheld with an Ethernet adapter, all
up and running in a little more than an hour. And most of that
time was spent running the Ethernet cables and opening up the
desktop boxes to install cards. That's my idea of how to network.

You can reach Al Gordon at:
mailto:al@TheNakedPC.com


** 03. We Will Control All That You See and Hear (by T.J. Lee)

Remember the Outer Limits series? "We will control the
horizontal. We will control the vertical." Great stuff. A growing
number of vendors in the computer industry are taking that old
Control Voice monolog a bit too seriously to suit me.

Let's start with a bit of historical perspective and then
conclude with a chilling real-world example of something that
recently happened at our shop that should give every user of
computer technology cause to wonder, "Just who IS in charge
here?"

Vendors want to get paid for what they produce and sell and I
certainly don't have any problem with this basic premise. But
there are problems with the way overzealous manufacturers can go
about ensuring that your money flows into their coffers. Let's
stroll down memory lane for a moment...

Back in the early computer industry Mesozoic era came the
software-based copy protection based on encryption technologies
that were implemented to prevent the copying of popular programs
of the day like Lotus 1-2-3. Not only was this methodology a
failure, but it spawned anti-copy protection products (like the
ubiquitous Copy2PC utility) that made tons of money for their
industrious inventors.

Shortly thereafter the first hardware solution, the dongle,
appeared. A dongle is a small doohickey that plugs into a
computer's parallel port. The software that it is supposed to
protect is written to query the dongle from time to time to see
if it should keep working. Fortunately the dongle never caught on
in a big way either.

With encryption and hardware solutions a failure, the
manufacturers focused on the end user license agreement (EULA) to
give them the power they sought over the end user. It used to be,
back when software media consisted of a bunch of floppy diskettes
in a small paper envelope, that there was a little sticker on the
package that said if you opened the envelope and took the disks
out you were agreeing to be bound by the EULA. Sometimes the EULA
was only to be found in electronic format on the disks inside the
envelope creating a bizarre chicken and egg paradox; you agreed
to be bound by something you couldn't have read prior to agreeing
to be bound. The good news is that courts have had a tendency to
throw out the EULA when software manufactures have tried to hide
behind the fine print as a defense calling them "contracts of
adhesion" meaning something that is not negotiated prior to the
sale of the product.

Fast forward to the present. The latest scheme to give all the
power to the manufacturers of software and hardware is the
Uniform Computer Information Transactions Act (UCITA). This is
intended to be like the Uniform Commercial Code only dealing with
"computer software, multimedia products, computer data and
databases, online information, and other such products."

UCITA is one of those put-together-by-committee deals; only in
this case the committee is the National Conference of
Commissioners of Uniform State Laws, which is made up of 300 or
so lawyers, judges and law professors. Pretty scary right there,
no? The UCITA is designed to create a uniform commercial contract
law for software and related products. Under UCITA a software
company can do whatever it wants to you such as disabling your
software if the manufacturer issues an update and you don't fall
all over yourself to buy a copy. No kidding.

UCITA has not been adopted by many states outside of Maryland and
Virginia, in my opinion because everyone and their brother who is
not a software manufacture is against it.
http://www.TheNakedPC.com/t/501/tr.cgi?jim1

But this doesn't seem to be deterring companies that want this
level of control over you and your computer. Consider the hoo-ha
over the product activation scheme that Microsoft has
incorporated into Windows XP and Office XP. If you upgrade your
computer after a newer version comes out, will Microsoft force
you to buy a new copy by refusing to issue activations beyond the
date the upgrade becomes available? We can only wait and see.

Does all this sound too far-fetched? Consider the following true
tale of horror before you decide.

Company "A" purchases a firewall device for cash from reseller
"B" who is a distributor of these devices for manufacturer "C."
All is peachy until reseller "B" goes out of business. This
happens in both the software and hardware biz all the time so
it's of little note in the grand scheme of things except reseller
"B" never paid manufacturer "C" for that last shipment of
firewall boxes including the one sold to company "A."

Unbeknownst to company "A" or any other end user of these
firewalls that we know of, the manufacturer has cleverly
programmed these devices to periodically phone home via the
Internet connection and play a few rounds of Mother-may-I. As in
"Mother may I keep working for the foolish jerks who think they
actually own me or should I just shut myself down thereby taking
their network firewall without warning?" One fine day the
firewall in service at company "A" phones home and by setting a
switch on their end the manufacturer turns off the firewall.
Bang.

The company I work for gets a panic call from company "A" that
their firewall has gone belly up, the reseller is out of business
and can we fix the thing? We take a look; it's an InstaGate EX2,
a firewall device that also provides remote VPN services. But we
can't figure out why it stopped working so my boss contacts the
manufacturer, eSoft (www.esoft.com). He's told that you betcha
that firewall won't work because they (eSoft) have pulled the
plug on it. They were never paid by their reseller for it and by
golly, no money no firewall, friend, period, end of report, and
don't let the door hit you on the way out.

Ah-ha! A misunderstanding of the ownership status of the device,
we think. My boss explains to eSoft that their defunct reseller
sold this device to our client, who paid cash for it. Surely,
they just made a mistake and failed to consult their records to
see that this particular device was indeed registered by our
client. Just check the records and please restore the device to
operation, right?

Wrong. eSoft didn't give a fig for who owned their device, what
channel they purchased it through or how much they paid for it,
and we should stop calling them Shirley. eSoft wanted our client
to pay them, in cash, and pay now before they'd consider turning
the box back on. Needless to say we were taken aback by this
heavy-handed handling of the matter. eSoft never produced any
documentation that said they had the power to shut down the
InstaGate product remotely, nor any warning to the users of this
device that unless they paid the manufacturer directly they were
subject to cancellation without notice.

After much discussion, eSoft did finally (and reluctantly, in my
boss's opinion) agree to reactivate the device in question. This
long after our client purchased a firewall product from another
manufacturer and who would rather heckle Godzilla than trust a
critical network function to an eSoft product. Would you want a
firewall that's really a firetrap, subject to the whims of
company that could (and did) turn it off without warning? Talk
about security threats! It's bad enough worrying about the guys
in the black hats breaking into your network but now we have to
worry about the guys that are selling the network protection
devices too? Sheesh.

"There is nothing wrong with your television set. Do not attempt
to adjust the picture. We are controlling transmission..."

You can reach T.J. Lee at:
mailto:tj_lee@TheNakedPC.com


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** 04. PGP - Protecting Many Files at Once (by Dan Butler)

You've learned how to use PGP to encrypt sensitive email,
sensitive data, and sensitive files. Now you'll learn how to
encrypt entire directories of data and how to quickly access
their contents when you need to.

PGPdisk creates a "virtual" disk on your computer with all of the
data encrypted. To access one of your PGPdisks you must "mount"
it. PGPdisk will ask for the passphrase before mounting the disk
then assign it a drive letter on your system. After your disk is
mounted, all of the data inside your disk is available to any
program you have running. When you are through using your data,
unmount the disk and your data is safe from the prying eyes of
anyone who doesn't know your passphrase.

If PGPdisk would help you with your data security the first thing
you'll need to do is install it. PGPdisk comes with the
commercial version of PGP. If you didn't purchase a copy of this
handy program you can download the PGP Disk program from the PGP
International site:
http://www.TheNakedPC.com/t/501/tr.cgi?dan1

Note that PGPdisk is not available from the MIT download site.
After installing PGPdisk you need to configure a virtual disk for
your system. Click the PGP Lock icon in the system tray (lower
right corner) of your screen. Choose PGPdisk / New Disk to start
the PGPdisk Creation Wizard. Follow the steps to create your new
private disk.

------ Tip -----
Put the letters PGP in the name you assign your PGPdisk. Then
it's easy to tell which disks are encrypted and which aren't in
file dialog boxes.
------ Tip -----

One option you'll want to consider is whether you want your
PGPdisk to automatically be available when you boot your
computer. By default PGPdisk pops up and asks for your passphrase
every time your computer boots. If you would rather PGPdisk not
do this choose the "Advanced Options" button on the second screen
of the PGP Disk dialog. Uncheck the box "Mount it at startup". In
my case I use more than one PGPdisk. The disk with my frequently
used data loads at startup. I load the other disk as needed.

With PGPdisk all the data you store on that volume will be
encrypted. But don't think that makes your data totally safe. For
starters programs may leave temporary files laying around with
your data. Plus if you leave your PGPdisk mounted anyone using
your computer has access to your encrypted data. Be sure to
unmount the drive before you leave your computer unattended.

Here is the biggest issue though. PGPdisk prevents others from
viewing the information in your files but it doesn't prevent them
from copying, renaming, or deleting your data. Since all the data
you've put on your PGPdisk resides in a single file on your
system simply deleting that file will delete all your data. Make
sure you keep a backup copy of your PGPdisk in case of a problem.
I personally keep a copy on a rewriteable CD-ROM. While you are
at it put a copy of PGP and a copy of your public keyring on your
backup disk as well. Should you need to get up to speed quickly
you'll have your install files handy. Keep the backup of your
private keyring separate.

If you missed earlier segments of this series point your browser
here:
http://www.TheNakedPC.com/t/501/tr.cgi?dan2

You can reach Dan Butler at:
mailto:danbutler@TheNakedPC.com


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** 05. Evaluating Anti-virus Software for Ease of Use:
       Trend Micro PC-cillin 2000 (by Lee Hudspeth)

Since my previous ease-of-use review (Panda Antivirus 6.0
Platinum), I have added two new criteria: ICSA Labs certification
status and the ability to scan Microsoft Word, Excel, and
PowerPoint 2000 (and higher) documents before they are opened by
the host Office application. On my supplemental page I have
updated the table containing the comparison data to reflect these
two new criteria, added footnotes, and added several new data
values for each product (MSRP, one-year virus update subscription
renewal fee, a purchase link, and version tested). The link to
that supplemental page--which also points to my reviews of other
anti-virus programs--appears at the end of this article.

Here's how Trend Micro's PC-cillin 2000 fared against my test
criteria.

* Installation time? 1 HOUR 10 MINUTES. Criteria: This involves a
full install plus these tasks: register; run an "update cycle"
after install; create and test a rescue disk set; scan the entire
system for viruses after install; schedule weekly scans; and
schedule daily updates.

* Easy to automatically register on-line during installation?
(range: very easy, easy, average, difficult, very difficult) VERY
EASY.

* Easy to automatically connect for updates? EASY. However,
there's no UI for displaying when your subscription expires and
this is inconvenient. Here's how Trend handles upcoming
expirations. According to Bob Hansmann, PC-cillin Product
Marketing Manager, Trend sends out an email near the 90-days-
remaining mark to bulk groups of customers, reminding them that
their subscription will expire in approximately 90 days. Trend
doesn't have a product that's solely a subscription upgrade,
instead, the firm relies on its product's one-year revision cycle
and a competitively priced product upgrade price ($14.95).
Hansmann has an important message for PC-cillin customers
(applies to anyone running an anti-virus program), "It's vital
that customers register with us using a legitimate email address.
Otherwise, we can't communicate with them about upcoming
subscription expirations and other critical product or malware
news." Good tip.

* Easy to contact technical support about bugs? AVERAGE. The
technical support phone number is a toll, not a toll-free,
number; when I called it, a representative came on the line
within eight minutes. (Nitpick: their on-hold Muzak is heavily
distorted to the point of almost being unbearable. Don't you hate
that?)

* Easy to contact technical support about subscription problems?
N/A.

* Is the CD bootable into a set of recovery tools? NO.

* Easy to configure overall? AVERAGE.

* How easy is it to view the package's virus list? EASY (UI:
click the "Virus Info" menu command, choose "Virus List").
Unfortunately, the program doesn't allow you to search for a
specific virus and this is inconvenient. I also don't like the
program's main dialog being a fixed size; when viewing logs and
the quarantine list you can't easily see all the content for each
column. There's a horizontal scroll bar but I'd prefer to simply
be able to maximize the dialog.

* How does it handle the EICAR standard anti-virus test file?
PASSES ALL.

* ICSA Labs certified? YES.

* Scans Microsoft Word, Excel, and PowerPoint 2000 (and higher)
documents before they are opened by the host Office application?
NO. According to Hansmann, PC-cillin 2000 supports Microsoft's
Exchange/Outlook virus scanner API, but not Office's API. Trend
will release PC-cillin 2002 this month and it will support
Microsoft Office's virus scanner API (for more technical details
about this API, see my supplemental page).

The key to your success with any anti-virus vendor's product is
to use it, and use it aggressively.

To see my evaluation of these anti-virus products--and more to
come in future issues--in a table format, refer to my
supplemental page:
http://www.TheNakedPC.com/t/501/tr.cgi?lee1

Amazon.com currently offers Trend Micro PC-cillin 2000 on CD for
$32.99:
http://www.TheNakedPC.com/t/501/tr.cgi?lee2

You can reach Lee Hudspeth at:
mailto:LeeHudspeth@TheNakedPC.com


** 06. Featured Product - Driver Detective 2.0 (reviewed by
       Lee Hudspeth)

This freeware tool was developed by the folks at PC Drivers
Headquarters (their motto, "If you cannot find a driver, this is
the place for you"). If you're looking for one specific driver,
DLL, or VXD, then you can go straight to their home page:

http://www.TheNakedPC.com/t/501/tr.cgi?fprod1

Search by perusing the navigation bar along the left margin
(there is no Search text box on the home page), where you'll find
a list of various driver categories from Audio to "VXD File". Or
you can have their detective tool do the work for you. Once
installed, when you run Driver Detective it quickly examines your
system for drivers then displays a dialog box. You can choose to
see either DRV, DLL, or VXD files. Once you select a file from
the list box, you see right there in the tool's dialog the same
information you'd see about that file if you were to select it in
Windows Explorer, right-click, choose Properties, then click the
Version tab: Description, Version, Product Name, etc. The tool
has a feature that would be more helpful if it were implemented
differently: the menu's "Update Driver" command. As it is, if you
select a driver file--say, cabinet.dll--then click "Update
Driver" you end up back at their Web site, looking at a page that
requests that you support their current sponsor. There's no
search text box, so you have to remember to go over to the
navigation bar on the left (as described previously), then pick
the appropriate category--in this case, "DLL Files"--then finish
the search. Note: when you follow the "DLL Files" link don't type
a search into the Search text box because this box is for VXDs
only, instead click on the link just above labeled "Click here
for dll files".

To download the freeware Driver Detective 2.0, go here:

http://www.TheNakedPC.com/t/501/tr.cgi?fprod2


** 07. Featured Web Site - Dolby Laboratories, Inc. (reviewed by
       Lee Hudspeth)

If you watch DVD-videos, play games, or play audio CDs on your PC
and/or stereo system, or have gone out to the movies any time in
the last decade or two, then you've certainly heard (no pun
intended) the term "Dolby." The firm has been around since 1965,
and has been involved in all major aspects of sound recording
technologies: analog recording, digital audio coding, film sound,
consumer surround sound, and so on. There's something for
everyone at this site, from the audiophile to the home theater
neophyte. The "Technical Information" link offers dozens of PDF
format white papers on topics ranging from "What is the LFE
channel?" (LFE = low-frequency effects, read "sub-woofer") to
"Are Movies Too Loud?" The "Dolby Digital" link covers the Dolby
Digital technology (six-channel digital surround sound). Many of
the white papers can help you dramatically improve the sound of
your stereo or multi-channel listening environment.

The site's Consumer section includes links to Movies & Cinema
(check out "Opening This Week," "Upcoming Dolby Digital & Dolby
Digital Surround EX Films," "Heard Any Good Movies Lately," and
search engines for Dolby Digital equipped movie theaters both in
the U.S. and abroad), Home Theater, Multimedia, DVD, and
Cassettes. The Dolby Knowledgebase includes other visitors'
questions and answers, and you can post your own.

http://www.TheNakedPC.com/t/501/tr.cgi?fsite


** 08. Featured Tip - Using Norton File Compare to Compare Text
       Files (by Lee Hudspeth and T.J. Lee)

Norton File Compare is one of many tools in the Norton Utilities
toolkit. Basically, this tool compares two text files and
highlights their differences; it can also reverse one or more
changes. Remember that for a file to be considered a "text file"
it doesn't have to end in a TXT extension. Norton File Compare
can inspect batch, boot (for example, Autoexec.bat and
Config.sys), INI, HTML, log, and many other text file types. The
tool highlights differences in a user-selectable color in a side-
by-side window pane format; to see only differences select View,
"Show Differences Only". The tool offers numerous display and
comparison settings. You can search by matching block, non-
matching block, or regular text, and you can edit a file right
from inside File Compare. Files with hierarchical structures--
like INI and REG (Registry export) files--are displayed in a
tree-like fashion; you can activate this mode by selecting View,
"INI Mode". Use this tool along with Norton Registry Tracker to
compare "before and after snapshot" INI or REG files and quickly
reverse unwanted changes.


** 09. Newsworthy - a potpourri of current events and
       interesting stuff

*-* In fiscal 2001 Steve Jobs, Apple Computer's CEO, earned $1 in
regular salary--yes, one dollar. He also received a Gulfstream V
jet worth $43.5 million, Apple covered the $40.5 million in tax-
related and other costs associated with the transaction, and he
received 20 million stock options.
http://www.TheNakedPC.com/t/501/tr.cgi?news1

*-* New software is available, although somewhat unpolished, for
cleansing adult material from DVDs. ClearPlay is available now,
but only works on DVDs viewed via a DVD-ROM drive in a Windows
PC; only about 200 popular "blockbuster" titles are cleansable at
this time.
http://www.TheNakedPC.com/t/501/tr.cgi?news2

*-* 2001's 4th quarter online sales (excluding travel and auction
sites) will be very close to the initial forecast: between $10
and $10.25 billion. This is a 15% increase over the same period
in 2000.
http://www.TheNakedPC.com/t/501/tr.cgi?news3

Have you come across something newsworthy? Drop us a line:
mailto:hottips@TheNakedPC.com


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                    THE HOT TIP FOR PC USERS

Computer Tips Compendium contains over 460 computer tips packaged
as an electronic book-on-CD-ROM. Get the best tips, tricks, and
techniques in a fully searchable format all on a single CD.
Includes access to our Web site's customers-only online tips
section.
http://www.TheNakedPC.com/t/a/tr.cgi?comptips

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Naked PC is not responsible for the manner in which the
information presented is used or interpreted. Also, although we
work hard to provide you with accurate Internet links in The
Naked PC, we are not responsible for Internet links herein that
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responsible for the content, accuracy, performance, or
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Copyright (c) 2002, PRIME Consulting Group, Inc. and Dan Butler.
All Rights Reserved. The Naked PC is a trademark of PRIME
Consulting Group, Inc.
ISSN: 1522-4422


     



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