What You Need to Know about All Things PC
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The Naked PC - http://www.TheNakedPC.com What You Need to Know about All Things PC Publisher: Lee Hudspeth and T.J. Lee Editor in Chief: Dan Butler Contributing Editor: Al Gordon This issue is for Thursday, May 3, 2001 - Vol. 4 No. 9 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Table of Contents ** 01. Letter from the Publisher ** 02. Office XP: New and Improved (by Al Gordon) ** 03. Broadband Follow-up (by Dan Butler) ** 04. TNPC Primer - Email Basics Part 3 (by T.J. Lee) ** 05. Norton Utilities 2001 (Speed Disk, Optimization Wizard): Part 4 (by Lee Hudspeth) ** 06. Featured Book - "Discovering and Exploring Habits of Mind" edited by Arthur L. Costa and Bena Kallick (reviewed by Lee Hudspeth) ** 07. Featured Product - RegVac from Super Win Software (reviewed by Al Gordon) ** 08. Featured Web Page - Keyboard Shortcuts (Microsoft Accessibility) ** 09. Newsworthy - a potpourri of current events and interesting stuff ** 10. We Get Mail ** 01. Letter from the Publisher Office XP is coming! Microsoft will kick off a series of world- wide launch events for Office XP starting on May 31st. Al Gordon beats them to the punch with his incisive commentary on what's really of value under XP's hood. Dan has some useful follow-up comments about broadband, cable, DSL, and satellite Internet connectivity. T.J. concludes his series on email basics with coverage of how and when to send a "thank you" email, plus some tips on how to organize your thoughts before pounding away on the keyboard and clicking Send. Lee continues with his in-depth series on Norton Utilities 2001, this time covering the NU tools that optimize performance. This issue's Featured Book can help you do better thinking on the road of life. RegVac, the Featured Product, can get the kinks out of your Registry. Keyboard Shortcuts, the Featured Web page, assembles all of Microsoft's product keyboard shortcuts in one place (finally). The TNPC Store has undergone a face lift and now utilizes spiffy new shopping cart software. Check it out: http://www.TheNakedPC.com/t/409/tr.cgi?store Remember to make a note that credit card charges for merchandise from The Naked PC Store or PocketFlashLights.com will show the company name "PlanB Group." That is Dan's company name and he's handling the merchant banking for our e-store's credit card orders. As always, reader support is what keeps TNPC free, so PLEASE help us and pass a copy of TNPC on to co-workers and friends (no spam please!) and remember to always say "I saw it in TNPC!" http://www.TheNakedPC.com/refer/ So now you know. +++------------------------- sponsor -------------------------+++ "The Book That Should Have Come with Your Computer" Get this electronic book today and get the upper hand on your computer. Written by T.J. Lee, Lee Hudspeth, and Dan Butler, this is the electronic version of "The Unofficial Guide to PCs" delivered to your door on a CD-ROM disc in fully searchable PDF format. If you use computers you need this book! "This is undoubtedly the most informative and readable book on PCs I've read." "Great book, full of good sound advice and gives a clear explanation of PCs in an easy, readable format." These are just a few of the comments we've received on this book. Check it out! http://www.TheNakedPC.com/t/a/tr.cgi?tugpc2 +++------------------------- sponsor -------------------------+++ ** 02. Office XP: New and Improved (by Al Gordon) Much more will be written on Office XP in this space in the months ahead, but for now a brief overview of the released-to- manufacturing ("gold") code: I like it a lot. But I have trouble recommending that you rush out and buy it. Here is the problem in a nutshell. Office XP has by far the best interface that Office has ever had. There are touches such as "Smart Tags"--basically embedded sub- menus that appear in the text at appropriate points--that ease use. For example, if you paste text into a document from another source, a smart tag lets you control the incoming text's formatting. This fixes something that has annoyed me for years, but especially since Office 2000 went to HTML as the default insert format, thereby insuring that pastes from a Web page result in totally messed up formats. The editing and reviewing system--again, something I use all the time--is much stronger, with multiple views for checking changes. There are lots of similar touches. However, the upgrade price Office XP Professional Upgrade is $300: http://www.TheNakedPC.com/t/409/tr.cgi?al1 That is a lot of money for a nicer interface. Functionally, the only major advances are the addition of speech and handwriting recognition. If you don't want to dictate and don't have a tablet PC, neither are going to be of much value. The preliminary verdict: definitely insist that Office XP be on any new PC you buy. If you are running Office 95, and maybe even 97, this upgrade will bring you into the modern Internet-based document world. But if you have Office 2000... well, how is your stock portfolio doing these days? You can reach Al Gordon at: mailto:al@TheNakedPC.com ** 03. Broadband Follow-up (by Dan Butler) Last issue I told you about the terrible problem of trees when it comes to installing digital broadband service from AT&T. Since the issue went out I have received two more solicitations for the service. I guess the technical and marketing departments at AT&T need to communicate more! [Chapter 17 of our e-book "The Book That Should Have Come With Your Computer" has a good overview of Internet connection options. -Ed.] Many of you let me know what you are using for your Internet connections. I appreciate that. As I said last issue my Internet connection is ISDN and very reliable. It will serve me fine for the near future. My interest in broadband was AT&T's offer of free in-state long distance calls. That would save me some money. All of the cable Internet users wanted to know what I had against cable. My primary concern with cable is the inability to choose my ISP (Internet Service Provider). Having an accessible, responsive, and reliable ISP is crucial to me. I just don't have time to spend on "downtime". One of my relatives has cable Internet. At his house recently we couldn't access the net. Turns out this happens periodically, sometimes for days. Looks like cable is great when it is working. But the quality varies greatly depending on your location. The DSL users all seem reasonably happy with their service. I like DSL and it does allow some choice of ISP. Unfortunately DSL providers are going through some turmoil presently. Satellite-based service is being used by some. I like the concept and it doesn't use my phone lines. But the ISP choice is an issue here as well. Like cable you can get packages that combine the service with television service to save some money. Since I choose not to have a television that leaves me out of some of the money-saving deals. Are you confused by all the terminology? Trying to find a friendly, reliable ISP? I'm currently producing a cassette tape on choosing an ISP. It will tell you exactly what to do and include interviews with technical experts on the pros and cons of the available high-speed Internet options. If you want to be notified when it is ready send an email to: mailto:danbutler@thenakedpc.com?subject=ISP_Tape You can reach Dan Butler at: mailto:danbutler@TheNakedPC.com ** 04. TNPC Primer - Email Basics Part 3 (by T.J. Lee) In this concluding piece on email basics I'd like to touch on something that I think is critical to using email successfully, and I'm not talking about the mechanics of using your email client program. TNPCer Deb O. wrote me with a very good question about email. She wonders when it's appropriate to email someone a polite "thank you" when that person previously responded quickly to a business query. Now, I'm a big believer in politeness but you have to take the business "conversation" context into account. If you get an email from a technical support center or address where it's not certain that the individual that responded to you initially will receive your response (say like info@primeconsulting.com) I would forgo a thank-you as it will just add to the email clutter on the Internet. But if you are confident that the person who helped you would indeed receive your message I would certainly send them a message thanking them for their help and the speedy response. More to the point is to make sure that your message, be it only a simple "thank-you", has some actual content. Email is quick and this is both a great quality and a decided drawback. We tend to hit a few keys and click the Send button, ready or not! Consider the following two responses to someone who has helped you with a problem in a timely manner: "Thanks!" "Thanks for your prompt help. Customer service will make or break a company and I am very thankful for your efforts to rectify my problem." The former is quickly deleted, the latter is forwarded on to the boss and will get the recipient some favorable notice. My point is that not every message you receive has to be responded to. There's a frightful amount of email clutter choking inboxes across the Internet and we should, each of us, try diligently not to consciously contribute to the problem. And not everyone is desperate to get that forwarded joke of the day, chain letter, funny graphic, or top ten list. Naturally, if someone has done a truly exemplary job, then let your heart be your guide, write a detailed note, and request that your note be forward to the right person up the line. Second, if you are going to type an email, be it even a simple thank-you, endeavor to put some content into the message so that the recipient will be pleased to receive it. I get a lot of messages in my inbox that have no salutation, no punctuation, are all lower case, and consist of run-on, stream-of-consciousness sentences that take a great deal of effort and study to discern the point. Often there's just no time to ferret out the meaning and these messages hit the bit bucket. Take the time to collect your thoughts and put them in order before hitting the Send key. Use spell-check (most all the popular email clients have one), complete sentences, and type your name at the end by way of a closing. These little things go a long way toward putting your message in a good light on the recipient's screen. As TNPCer Jay B. aptly put it, "I am constantly dismayed and amazed at the misspellings, garbled words, poorly constructed sentences, and all of the other possible goofs that could so easily be caught by just taking a moment to reread what has been written. Such a policy not only makes the writer look better, but it also shows consideration for the reader." Taking a moment to reread your message may keep you out of other problems as well. Email can be a very impersonal medium and the speed at which it lets you react to something can result in a message that may be taken as a "flame". Reread your message before you hit Send and make sure the recipient won't take your comments in an unfavorable manner (unless that is, indeed, your explicit intent). Speaking of "thank-yous" I'd like to thank all the TNPCers who emailed me with their comments regarding this topic. There were far too many for me to respond to individually but I appreciate the feedback just the same. You can reach T.J. Lee at: mailto:tj_lee@TheNakedPC.com +++------------------------- sponsor -------------------------+++ STOP TELEMARKETERS COLD! As seen in the pages of The Naked PC newsletter, now you can get the Ultimate Anti-Telemarketer Device! Don't let your dinner get cold while you try to stop some telemarketer's sales pitch long enough to say NO! Just press the button on the Easy Hang Up and let this marvelous device tell the telemarketer that your phone number does not accept sales calls and put them on notice to remove your phone number from their call list. This small device plugs into your phone and when you get a sales call just press the button and hang up! It's that simple. http://www.TheNakedPC.com/t/a/tr.cgi?ehu +++------------------------- sponsor -------------------------+++ ** 05. Norton Utilities 2001 (Speed Disk, Optimization Wizard): Part 4 (by Lee Hudspeth) Norton Utilities ("NU") includes three tools in its "optimize performance" bucket: Speed Disk, Optimization Wizard, and Speed Start. I can cover Speed Start in one sentence: it's great for Windows 95 users but similar technology for optimized application start-up has been built into the operating system since Windows 98 was released. (Note: Speed Disk is Windows 2000 compatible, Optimization Wizard is not.) Speed Disk does what you might imagine: it reorganizes data on your hard disk to improve its performance. You can customize a wide variety of settings. You can perform a full optimization (default), unfragment files only, or unfragment free space only; optimize your swap file (default); verify writes (default is OFF; if turned on this takes a very long time, but can be helpful with an old or suspect drive where you really want to be sure about the integrity of the writes); and even wipe free space with all zeros. You can customize the way Speed Disk arranges material on your drive: files to place first, files to place last, files to place at the end of the disk, optimize files by access and modification dates, place folders first, sort folder entries, files that should not be moved. In a recent test a full optimization with all Speed Disk defaults set took 33 minutes (performed on a PIII/450's 2.95 GB Win98 SE partition). Hot tip: looking for Speed Disk's indicator of how far along it is in its duties? It's not easy to find. It's tucked away as a percentage that updates in the dialog's caption (title bar). I would have put it in the bottom area of the dialog where the elapsed time and progress meter are. Optimization Wizard performs two chores (you choose which, if any, you want done). The Swap File Optimization option sets what it thinks is an efficient swap file minimum size and moves the swap file to the fastest drive on your PC. (Norton will first ask you if you want it to benchmark the drives on your system to see which is actually fastest.) Personally, I'm not a big "swap file optimization" fan and so don't use this feature. If you look at my systems you'll find that they are set to the Windows default: right-click on My Computer, select Properties, click the Performance tab, click the Virtual Memory button, and the "Let Windows manage my virtual memory settings" option is checked. If you've got some cool swap file tips that have worked wonders for you, I'd like to hear about them. The Wizard's Registry Files Optimization option efficiently reorganizes your Registry data, thereby increasing how quickly Windows and applications can interact with your Registry. I have some additional information about NU for which there isn't room here. For example, a table showing each individual tool's name (19 in all), its category (find/fix problems, system maintenance, etc.), direct links to the TNPC article that reviewed each tool, and a Yes/No column for Windows 2000 compatibility. http://www.TheNakedPC.com/t/409/tr.cgi?lee1 Amazon.com offers Norton Utilities 2001 5.0 for $27.99 (after manufacturer's mail-in rebate of $15.00, but the rebate applies only to previous owners of stand-alone versions). http://www.TheNakedPC.com/t/409/tr.cgi?lee2 You can reach Lee Hudspeth at: mailto:leehudspeth@TheNakedPC.com +++------------------------- sponsor -------------------------+++ PHOTON MICRO-LIGHTS the Super POCKETFLASHLIGHT! Micro-Lights are the BRIGHTEST flashlights for their size in the WORLD. Reliable, incredibly bright light for any situation. Comments from Micro-Light owners pour in: "Looks like rolling blackouts are coming this summer so I'm ordering a light for my wife and each of our kids..." "Just got them and they're GREAT!" "Let the blackouts come, they won't catch me in the dark." These LED marvels produce light in your choice of Red, Orange, or Yellow; superbrights: Green, Turquoise, Blue, or White. Call for discount available to emergency services personnel (police, fire, military, or ambulance crews). SHIPPING IS FREE IN THE USA! http://www.TheNakedPC.com/t/a/tr.cgi?pocketflashlight +++------------------------- sponsor -------------------------+++ ** 06. Featured Book - "Discovering and Exploring Habits of Mind" edited by Arthur L. Costa and Bena Kallick (reviewed by Lee Hudspeth) As many of you may have realized by reading my book reviews, I am on a personal quest to better understand what happens when people of any age think and learn (and, yes, learn to think). While it's true that my curiosity has been spurred by the intellectual and emotional development of my two young sons, these aspects of our humanness that I'm exploring can have tremendous impact on us in our daily adult lives. The ideas I've encountered in these various books have really had an impact in my life: improved clarity of thought, focus, productivity, awareness (of self and surroundings), creativity, and follow-through with my ideas. In this book, the editors and contributors explore what David Perkins refers to as "thinking on the road of life." The essence of the book is about a set of habits of mind that can help anyone--again, of any age--successfully deal with problems, mysteries, and dilemmas whenever and wherever they occur. Perkins tells a story about following a young man in a red convertible. He writes, "This young man surprised me. When we reached a railroad crossing, he was painfully careful. He slowed down as he approached the tracks. The closer he got to the tracks, the more he slowed. As his car passed over the tracks, it hardly was moving at all... with great care [he] looked to the left, and then he looked to the right. No train was coming. Satisfied with his safety, he gunned the engine and sped off. The young man was careful--and yet he wasn't! Surely, the middle of the tracks isn't the best position from which to scan for oncoming trains!" The convertible-driving man's habit of mind (being careful) contained a bug. His habit did have a thoughtful phase (when he scanned the tracks) but he was decidedly not thoughtful about his choice of a safe vantage point for the scanning. A habit of mind should be both reliable and "smoothly triggered" so you expend minimal mental energy on getting the habit to activate. Perhaps the best endorsement of this book's wealth is for me to list the book's 16 habits of mind. The contributors believe these habits imbue us with not just information but an understanding of how to act on that information. * Persisting * Managing impulsivity * Listening with understanding and empathy * Thinking flexibly * Thinking about thinking (metacognition) * Striving for accuracy * Questioning and posting problems * Applying past knowledge to new situations * Thinking and communicating with clarity and precision * Gathering data through all senses * Creating, imagining, innovating * Responding with wonderment and awe * Taking responsible risks * Finding humor * Thinking interdependently * Remaining open to continuous learning http://www.TheNakedPC.com/t/409/tr.cgi?fbook You can reach Lee Hudspeth at: mailto:leehudspeth@TheNakedPC.com >> What TNPCers Are Reading TNPC readers' recent favorite Featured Books based on Amazon sales (in decending order of popularity)... "The Unbelievable Bubble Book" http://www.TheNakedPC.com/t/409/tr.cgi?fbook1 "Getting Things Done: the Art of Stress-Free Productivity" http://www.TheNakedPC.com/t/409/tr.cgi?fbook2 "How to Talk So Kids Will Listen & Listen So Kids Will Talk" http://www.TheNakedPC.com/t/409/tr.cgi?fbook3 "Microsoft Office 2000 Visual Basic for Applications Fundamentals" http://www.TheNakedPC.com/t/409/tr.cgi?fbook4 ** 07. Featured Product - RegVac from Super Win Software (reviewed by Al Gordon) Your Windows Registry can become a total mess over time. Software vendors love to leave behind all or part of their Registry entries when you remove their applications. Apparently, they can't bring themselves to accept that you really meant it when you removed their software. Since Windows must read and load the Registry to launch, you can have a humongous Registry that slows boot-up while it sorts through junk. RegVac looks through the Registry, finds orphaned entries, and targets them for removal, with both automatic and manual options. It will take on classes, history lists, recent lists, tips, software, add/remove, and numerous other entries that collect garbage. There also is an extensive undo capability in case you get too carried away. Personally I don't like to put this software on full automatic mode. Manual takes longer but gives you full control over the process letting you decide what goes and what stays. I also like to make a backup of the Registry first... just in case. But the end result with RegVac is a tidier Registry and better Windows performance. You can try it free for 30 days after which it costs $29.95 to register. http://www.TheNakedPC.com/t/409/tr.cgi?fprod You can reach Al Gordon at: mailto:al@TheNakedPC.com ** 08. Featured Web Page - Keyboard Shortcuts (Microsoft Accessibility) We're big believers in keyboard shortcuts. If your hands are on the keyboard then keeping them there is one of the hottest productivity tips of all time. As we've expounded upon in previous issues, taking your hand off the keyboard and going to the mouse (or vice versa) slows you down dramatically and makes your computer work take longer. The trick is sometimes finding our just what keyboard shortcuts are supported in a given application. It used to be that you'd get a "keyboard template" with your software package. Remember those? Little plastic doohickeys that slipped over the function keys and told you what would happen when you pressed F4, or Alt+Shift+F4, or some other key combination. Well, Microsoft has gathered up the shortcuts for all their applications and now lists them on the Keyboard Shortcuts page. Just pick your application and up comes a list of shortcuts in your browser. Very neat. http://www.TheNakedPC.com/t/409/tr.cgi?fweb +++-----------------------------------------------------------+++ WANT TO GET YOUR WORD OUT? Classified ads in The Naked PC can be yours for ridiculously low prices. Get your message out to over 68,000 TNPC subscribers. http://www.TheNakedPC.com/tnpcadvertising.html?v4i9 +++-----------------------------------------------------------+++ ** 09. Newsworthy - a potpourri of current events and interesting stuff *-* There's talk that Windows XP may be delayed until late this year or even until sometime in 2002. Could be because of the compatibility issues that may prevent a number of applications from working on the new operating system. http://www.TheNakedPC.com/t/409/tr.cgi?news1 *-* Windows 2000 server software running version 5.0 of Internet Information Server (IIS) has what is being called "a serious vulnerability." Seems a bug has been discovered that affects servers with Internet printing turned on, which is the software's default setting. By sending a specially formatted string of characters the printing module can be made to give the remote user full access to the Web server. Microsoft has posted a patch and is seriously encouraging systems administrators to fix their servers, pronto. http://www.TheNakedPC.com/t/409/tr.cgi?news2 *-* EarthLink is jumping onto the broadband wagon. They've announced a new satellite service that costs $69.95 per month for downstream speeds of up to 400Kbps and upstream speeds of up to 128Kbps. There is also a charge of $649 for the equipment and $250 for professional installation. http://www.TheNakedPC.com/t/409/tr.cgi?news3 *-* In what may be an unsettling trend AT&T is increasing the price for its high-speed Internet services. With DSL competition being squeezed and the remaining DSL providers starting to increase their prices, AT&T will be raising rates for its AT&T@Home and Road Runner access services. http://www.TheNakedPC.com/t/409/tr.cgi?news4 *-* In the wake of the Napster debate and the movie industry's concern over DVD encryption-breaking, companies like Havenco.com, Zero-Knowledge Systems and FreeNet are thinking the anti-piracy crowd is going too far. They're working on technologies that will prevent ISPs from monitoring what you download. http://www.TheNakedPC.com/t/409/tr.cgi?news5 Get more Newsworthy bits on the TNPC Web site: http://www.thenakedpc.com/newsworthy/ Have you come across something newsworthy? Drop us a line: mailto:hottips@TheNakedPC.com ** 10. We Get Mail TNPCer Patrick T. points out that X-Drive, I-Drive, and FreeSpace are switching from a "free" to "fee" model. X-Drive has dropped all their freebie offerings and some, like FreeSpace, are phasing in fee packages while keeping the low-end free deals. This is another indicator of the Internet trend we've been following. With "dot-COM" advertising a thing of the past, companies are struggling to come up with profit models that will allow them to survive. Be sure to stop by the Letters to the Editor page for more: http://www.TheNakedPC.com/letters/index.html **PLEASE SUPPORT TNPC BY VISITING OUR ADVERTISERS** +++----------------------- classifieds -----------------------+++ >> ZoneAlarm Pro 1.0 NEW! ZoneAlarm Pro provides powerful security for individual and networked PCs in a small or home office environment. Built on the award-winning ZoneAlarm, key new features include: Password Protection, One-click NAT/ICS Configuration, and much more. 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We now offer High Quality Remanufactured Toner Cartridges Save 30-40% * FREE Printer Utilities! * MaxPatch Ink Supplies http://www.TheNakedPC.com/t/a/tr.cgi?maxpatch +++-----------------------------------------------------------+++ >> "Find out THE TRUTH about ANYONE" Background Investigations, Criminal Records, Vehicle Ownership, Military Records, Business Directories, Adoption Resources If you're looking to find them or find out about them this is the tool you can't do without! http://www.TheNakedPC.com/t/a/tr.cgi?netdetect +++-----------------------------------------------------------+++ DISCLAIMER Personal computers are individual machines with performance that can vary with components, software, and operator ability. The Naked PC is not responsible for the manner in which the information presented is used or interpreted. Also, although we work hard to provide you with accurate Internet links in The Naked PC, we are not responsible for Internet links herein that represent sites owned and operated by third parties. We are not responsible for the content, accuracy, performance, or availability of any such third-party sites. REDISTRIBUTION POLICY We encourage you to forward this newsletter to your friends, associates, and colleagues for their review and enjoyment. However, please do so only by sending it in full, thereby keeping the copyright and subscription information intact. We do request that, once they've reviewed an issue or two, they subscribe independently rather than continue to receive issues from you. This helps TNPC grow and prosper, thereby funding its continued publication. Also, if you wish to post this newsletter to a newsgroup or electronic discussion group, you may do so if you preserve the copyright and subscription information. Thanks. SUBSCRIPTION SERVICES To subscribe or unsubscribe, surf on over to: http://www.TheNakedPC.com/subscribe.html To make comments or suggestions, surf on over to: http://www.TheNakedPC.com/tnpfeedback.html or send email directly to: mailto:tnpc@TheNakedPC.com WEB BULLETIN BOARD Check out our 24x7 Web bulletin board. If you've got a technical question about PC issues, or suggestions of your own, this is the place to hang out: http://www.PRIMEConsulting.com/annoyanceboard/ ADVERTISING To advertise in TNPC go to: http://www.TheNakedPC.com/tnpcadvertising.html Mail services provided by Blue Horizon Enterprises, one of the very few "Mom and Pop" operations left on the Web: http://www.bhorizon.com Copyright (c) 2001, PRIME Consulting Group, Inc. and Dan Butler. All Rights Reserved. The Naked PC is a trademark of PRIME Consulting Group, Inc. ISSN: 1522-4422 TNPC Hot Tips:
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