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Volume 4 Number 8

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The Naked PC - http://www.TheNakedPC.com
What You Need to Know about All Things PC
Publisher:           Lee Hudspeth and T.J. Lee
Editor in Chief:     Dan Butler
Contributing Editor: Al Gordon
This issue is for Thursday, April 19, 2001 - Vol. 4 No. 8
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Table of Contents

** 01. Letter from the Publisher
** 02. Broadband Woes (by Dan Butler)
** 03. Springboarding into Visor Expansion (by Al Gordon)
** 04. TNPC Primer - Email Basics Part 2 (by T.J. Lee)
** 05. Norton Utilities 2001 (WipeInfo, Image): Part 3
       (by Lee Hudspeth)
** 06. Featured Book - "Getting Things Done" by David Allen
       (reviewed by Dan Butler)
** 07. Featured Product - JerMar Software's Tweaki for Power
       Users (reviewed by Al Gordon)
** 08. Featured Web Site - Telephone Area Code Finder
** 09. Newsworthy - a potpourri of current events and
       interesting stuff
** 10. We Get Mail


** 01. Letter from the Publisher

The full team is on the job for this issue of TNPC. Dan tells a
tale of broadband woe and large leafy trees. Al reviews some of
the nifty add-ons available for the handheld Visor and has for
our Featured Product a tool to master everything inside the
Windows Registry and then some. Jim was relieved of his shipping
clerk duties just long enough to check in with Part 2 of his
series on Email basics. Lee continues on with Part 3 of his
Norton Utilities 2001 review.

Lee also tips his hat to the hundreds of readers who took the
time to fill out the cable/DSL survey in TNPC #4.07. He will
publish the survey results in an upcoming issue. If you're new to
The Naked PC or missed the survey link and still want to fill one
out, the door's open:
http://www.thenakedpc.com/lee/highisp_p1/index.html

If you've ordered our ebook, "The Book That Should Have Come with
Your Computer," the second pressing of 2,000 discs arrived and
your order is probably already in the mail even as you read this.
http://www.TheNakedPC.com/t/a/tr.cgi?tugpc2

Remember to make a note that credit card charges for merchandise
from The Naked PC Store or PocketFlashLights.com will show the
company name "PlanB Group." That is Dan's company name and he's
handling the merchant banking for our e-store's credit card
orders.

As always, reader support is what keeps TNPC free, so PLEASE help
us and pass a copy of TNPC on to co-workers and friends (no spam
please!) and remember to always say "I saw it in TNPC!"
http://www.TheNakedPC.com/refer/

So now you know.


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** 02. Broadband Woes (by Dan Butler)

Not living in a major metropolitan area my phone service is not
always the best. When I had a second line installed at the house
the phone company had to run a new phone from pole to pole for
two miles just to get a good connection! So when I received the
sales letter from AT&T about their broadband service that
promised great wireless phone service for only $25.00 per month I
called for more information. "Is it really true," I asked, "that
I can call anywhere in Texas for no extra charge?" "Yes indeed!"
was the speedy answer. "Sign me up," I said.

Shortly thereafter the phone man showed up at my house. I'll tell
you what happened in a moment. First here's a very brief
explanation of how AT&T Digital Broadband works. First a small
(11" x 13" x 5") antenna is mounted on the outside of your house.
The antenna runs to a small receiving unit about the size of a
VCR. You can run multiple phone lines and even get high-speed
Internet access. With the DSL companies going through such
turmoil I want to keep my options open.

Back to the phone man. The antenna needs to point towards the
signal which is beamed out from an AT&T tower somewhere. Problem
was he couldn't find the signal. So he called in some help. Three
helpers, many phone calls, and several hours later still no
signal. Seems that Digital Broadband won't work at my house. It's
available but just doesn't work.

They finally figured out what the problem was--trees. Actually it
was the leaves on the trees in the neighborhood. Had this been
earlier in the year it probably would have worked. At least until
the trees grew leaves. AT&T tells me that new equipment is in the
works that may get around the "tree" problem.

The bottom line--I still don't know if Broadband is in my future.
I don't want cable. DSL companies are in all sorts of turmoil
with people losing service right and left. Currently I use ISDN
for my Internet connection and it is rock solid. Can't remember
ever having a down day that wasn't my fault. Add two phone lines
that work whether I'm on the Internet or not and it's a good but
relatively expensive solution.

If you've had a good or bad experience with a Broadband solution
I'd like to hear from you. In the meantime, to find out what
types of high-speed services are available in your area you can
use the GetSpeed.com service.
http://www.TheNakedPC.com/t/408/tr.cgi?dan1

You can reach Dan Butler at:
mailto:danbutler@TheNakedPC.com


** 03. Springboarding into Visor Expansion (by Al Gordon)

One of the key strengths of Handspring's Visor handheld is its
simple "Springboard" expansion module system (reviewed in TNPC
#4.03). Now that Springboards are coming onto the market in
force, the value of the design is becoming apparent.

I previously reported on the SoundsGood media player (TNPC #4.05)
and here are some more items on my list of Springboard "greatest
hits:"

The use of handhelds for communications is on the upswing, and
doing that naturally requires a modem.

The CardAccess Wristband Thinmodem Portable Modem Springboard
Module is my favorite solution. As their slogan notes, size does
matter--Thinmodem is exactly the same dimension as the
Springboard slot--thus it adds no bulk to your Visor. It ships
with communications software (Pumatech's Browse-It Web Browser
and a trial version of Palm's MultiMail application). But the
latest software upgrade for the model includes a utility that
allows the user to add and subtract applications from the module,
meaning that you can put the communication apps of your choice
onto the card.
http://www.TheNakedPC.com/t/408/tr.cgi?al1

A "Plus" model is due shortly that will combine the modem with an
8 MB memory expansion.
http://www.TheNakedPC.com/t/408/tr.cgi?al2

The only downside is that Thinmodem operates off the Visor's own
batteries and so they drain faster when the modem is in use. AAA
batteries are cheap and plentiful, so this isn't really much of
an issue. But if that concerns you, Handspring has its own
Wireline 33.6 Modem Springboard Module, which has its own
batteries. But, of course, the batteries make for bulge on the
module and a slight increase in weight.
http://www.TheNakedPC.com/t/408/tr.cgi?al3

To go wireless (as is all the rage it seems), the folks at
OmniSky have a package for the Handspring Visor. As with all
OmniSky packages, it provides CDPD service via AT&T's wireless
net at a flat $39.95 monthly fee.
http://www.TheNakedPC.com/t/408/tr.cgi?al4

Not a Springboard, but still one of my favorite accessories, is
the fold-up Targus Stowaway Portable Keyboard for Handspring
Visor. Stowaways unfold into a full-size keyboard and fold up
into a unit about the same size as your handheld.
http://www.TheNakedPC.com/t/408/tr.cgi?al5

But all work and no play makes for a dull handheld user so...

Pacific Neo-Tek's OmniRemote Springboard Module turns your Visor
into an infrared remote control. It may seem like an odd use of a
Visor, but programmable touch-screen remotes cost $200 and up;
the OmniRemote goes for $59.95.
http://www.TheNakedPC.com/t/408/tr.cgi?al6

The Eyemodule Digital Camera for Handspring Visor provides low-
resolution images for email and Web purposes.
http://www.TheNakedPC.com/t/408/tr.cgi?al7

A higher resolution (at, of course, a higher price $199.99 vs.
$129.94) is available in the Eyemodule 2, which works with the
newer Visor models.
http://www.TheNakedPC.com/t/408/tr.cgi?al8

Current Visors are:

Handspring Visor Prism
http://www.TheNakedPC.com/t/408/tr.cgi?al9

Handspring Visor Platinum
http://www.TheNakedPC.com/t/408/tr.cgi?al10

Handspring Visor Edge
http://www.TheNakedPC.com/t/408/tr.cgi?al11

You can reach Al Gordon at:
mailto:al@TheNakedPC.com


** 04. TNPC Primer - Email Basics Part 2 (by T.J. Lee)

I thank the many readers who have written to me about Part 1 of
this article series (TNPC #4.07). It would seem I've touched on a
topic that is near and dear to the hearts of many of you.

In Part 1 the use of To:, Cc:, and Bcc: fields was covered and a
number of you agreed the world would be a better place if the
Bcc: field was used more often when sending a message out to a
group of people to keep everyone in the list's address private. I
suggested that when sending a message of this type you put your
own address in the To: field and several of you pointed out that
most email clients let you send a message with a blank To: field
as long as there's an email address in the Cc: or Bcc: field.
That is correct but I have found that messages that have a blank
To: field can throw new users and that the message might be
mistaken for spam and summarily deleted. So I put my name in the
To: field so the recipient will see what is, hopefully, a
familiar address and not reach for the Delete key.

As an aside, TNPCer Larry L. points out that the Bcc: field is
not displayed by default in Outlook and Outlook Express. Go to
the View menu to display the Bcc: field in these email clients.

Another way email addresses are inadvertently shared among a
group of people is through the "include original message text"
option that most email clients not only support, but have
switched on as the default.

This feature is what dumps the text of the message you received
into your reply. And therein lies the rub.

Let's take an email message I received last week by virtue of my
being included in a mailing list that my sisters-in-law use from
time to time to keep the family in touch with one another. Sister
One sends a message and includes a funny story she got from
someone at her office. Sister Two comments and includes what she
felt was a funnier story that she got from someone at her work.
An argument ensues and this pulls Sister Three into the fray.
Right away this breaches email etiquette wherein you should be
mindful about who exactly you are sending your messages to.
Hitting the "Reply to All" button is not necessarily your only
choice. Especially when you go from a general conversation to a
flame war. And, not that I'm picking on my sisters-in-law, but
some of us prefer NOT to get a copy of every funny
story/joke/list/top ten/etc. that's floating around the Internet.

Anyway, every message in this email exchange included every
previous message. It doesn't take long to get to the point where
a message with a one-line response is literally 40 pages long
when the entire message is printed out.

So first, beware of the "Reply to All" button. Second, you don't
always communicate better by including the entire historic thread
in a reply. In fact, it's not always necessary to include the
entire message you are replying to even if it's only a single
message. Consider deleting all but the pertinent portion of the
original message that would lend context to your reply.

Then there's the issue of keeping email addresses private. This
is especially acute when you forward a message (which again
defaults to include original message text as you would expect).
As you have probably guessed I get an inordinate amount of jokes
and, er, other supposedly humorous posts forwarded to me from my
wife's siblings. When you forward something to someone you are
sending them a copy of the message that you received. Often these
types of messages were forwarded by someone that was forwarded by
someone that was forwarded by someone and on and on.

Not only is the original message sent, but the header information
for every stop the message has made along the way, from user to
user, and all the email addresses are included. The last "funny
joke" that "you've just got to read" that I received had 72 email
addresses scattered down through the chain of forwarded headers.
It's a good bet that most of these addresses will wind up on a
spam list somewhere if they keep floating around the Internet.

Therefore, be mindful of all that you forward when you send an
email message onward into the ether and be doubly aware of "text
build-up" when you reply to a message. Oh, and remember that the
"Reply to All" button is not always the best choice.

You can reach T.J. Lee at:
mailto:tj_lee@TheNakedPC.com


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** 05. Norton Utilities 2001 (WipeInfo, Image): Part 3
       (by Lee Hudspeth)

Before I discuss WipeInfo and File Compare in Norton Utilities
("NU"), kudos to eagle-eyed TNPCer Scott F. who wants to remind
you that many of Norton Utilities 2001 tools are *not* available
for Windows 2000. Refer to the small 120-page booklet that comes
in NU's box to see which tools are compatible with which
operating systems.

WipeInfo and File Compare work with Windows 95, 98, and Me.

I use WipeInfo to sanitize my drives, and recommend it. It clears
any unused space on your hard drive by writing zeros (or any
value between 0 and 255) to the unused space, thereby removing
any trace of files or folders that you previously erased. You can
choose to wipe files, folders, or free space. When wiping files,
you browse for files and add them to a list (you can select only
one file or multi-select several files); before proceeding you
can edit the list. Next you choose between the "Fast Wipe" and
"Government Wipe" modes. The latter conforms to a rigorous data
sanitization procedure defined in a Department of Defense's
document known affectionately as DoD 5220.22-M "National
Industrial Security Program Operating Manual" (NISPOM). I'm not
kidding.
http://www.TheNakedPC.com/t/408/tr.cgi?lee1

WipeInfo allows you to make some changes to Government Wipe's
settings. One parameter is how many times to repeat writing all
ones then all zeros (default is 3). Another parameter is writing
the "final" value (default is a random value, or a value you
choose between 0 and 255). A third parameter is one that you
can't change, that is to do a final verification of the last
write. Then you choose how many times to run the delete operation
you have selected (default is 1). The files, and any free space
associated with them, will be wiped accordingly. During the wipe
operation, a progress meter is displayed.

When wiping folders you must do so one "parent" folder at a time.
Once you've chosen a parent folder to wipe you can also choose to
wipe--or not--all its subfolders. Note: when WipeInfo wipes a
folder it wipes all the files in the folder and then deletes the
folder.

To wipe free space, first shut down any other applications. If
you want to wipe any files that are still in your Recycle Bin,
empty it. Then start WipeInfo, select "Free space" in the Wizard,
click Next, select a drive, then make the Fast vs. Government
Wipe choice and you're good to go. WipeInfo warns you, "We
recommend shutting down all other applications. You will not be
able to recover erased files except for those in the Recycle Bin.
Are you sure you want to do this?" Click Yes to proceed.

On a PIII/450 it took WipeInfo 16 minutes 9 seconds to wipe a
2.95 GB primary partition with 189 MB of free space; I set
WipeInfo to use Government Wipe, all defaults, and to perform one
pass. Your mileage may vary.

Warning! As with any power tool, exercise extreme caution when
using WipeInfo. This tool sanitizes without mercy: anything you
wipe will be unrecoverable. Okay, if you've got an FBI-quality PC
forensics lab at your disposal you *might* get some data back
after a Fast Wipe operation, but even those technicians won't get
it back from a Government Wipe operation. So be careful. (Windows
Me users take note: WipeInfo can't touch the special copy of a
file if Me's built-in System Restore feature considers it a
"protected file type," for example Word and Excel files. Even if
the original file is wiped, the System Restore copy survives.
This assumes you have this Me feature activated.)

The Image tool stuffs critical disk information into a single,
small, read-only file (IMAGE.DAT) that various NU tools can then
use for recovery operations. The information packed into
IMAGE.DAT includes the boot record, file allocation tables (FAT),
and root directory data. Norton's UnErase tool can use this
information to help restore erased files and folders. System
Doctor also uses Image and can be set to automatically and
regularly run it. I don't use System Doctor (more about this tool
in a future issue), so there's one reason for me not to use
Image. Although it is conceivable that UnErase (more about this
tool in a future issue) might offer me a few more files and
folders to recover if some critical data was accidentally
deleted, it's a long shot and not compelling. My ongoing work
practices and backup procedures work reliably for me, and since I
have multiple safety nets I don't need another one so I have
little use for Image. You may have a different approach and
opinion.

Amazon.com offers Norton Utilities 2001 5.0 for $39.99.
http://www.TheNakedPC.com/t/408/tr.cgi?lee2

You can reach Lee Hudspeth at:
mailto:leehudspeth@TheNakedPC.com


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** 06. Featured Book - "Getting Things Done" by David Allen
       (reviewed by Dan Butler)

I'm one of the more unorganized people you are likely to meet. No
watch, no calendar, paper scattered everywhere. I've tried over
the years to get a handle on things but nothing has ever stuck.
The problem has never been my not wanting to organize but I have
a very good memory and remember 98% of everything I need to do
including appointments. So I end up not writing things down.
That's where the 2% I don't remember gets me into piles of
trouble.

Finally I picked up "Getting Things Done" based on a tip sent in
by a TNPC reader. Finally I've found a system that's simple
enough to implement and operate that I'll actually use it. After
spending a few weeks with the system I can actually see the
bottom of my in basket. My wife can actually find the contract
for AT&T that I filed. People are stopping me in the hall and
asking me if I've cleaned my desk. It's really nice.

There is a logic to David Allen's system that really works for
me. The book gives a broad overview of the process then goes into
a step-by-step explanation on how to integrate the ideas in the
book right into your daily life. It's the simplicity of all of
this that makes it work for me. If you need a simple to use
system or just want to get a little peace of mind I recommend
this book.
http://www.TheNakedPC.com/t/408/tr.cgi?fbook


** 07. Featured Product - JerMar Software's Tweaki for Power
       Users (reviewed by Al Gordon)

When last we visited JerMar Software's Tweaki for Power Users
(TNPC #3.13), it won high marks with us as a tool for taming
Windows but we thought the interface made it difficult to access
all the many settings the utility provides. JerMar promised it
would address the problem with the next version, and they have
made good on their word.

Tweaki 3.0 adopts an up-to-date tabbed interface that organizes
it features into logical patterns--"Interface," "System,"
"Performance," and so on. Version 3 also adds Windows 2000-
specific features. A particularly nice touch is that you can set
it to highlight settings changes from Windows default, so you can
identify your tweaks at a glance. JerMar says the new version is
now capable of making about 500 changes. I declined to try to
verify this count.

In any event, no one ever is going to use all 500--some, for
example, are tools for system administrators to keep individual
users from messing up system settings or to preserve network
security, while others allow individual users to get rid of
restrictions intended for networked PCs. Some are performance
enhancements. Some are cosmetic. Pretty much everyone will get
their money's worth--$24, no charge to upgrade from previous
versions.

As Microsoft makes ever more complicated versions of Windows, and
continues to hide access to many settings from users--often
behind hex-coded Registry entries, users will need Tweaki to make
Windows work the way they want it to.
http://www.TheNakedPC.com/t/408/tr.cgi?fprod

You can reach Al Gordon at:
mailto:al@TheNakedPC.com


** 08. Featured Web Site - Telephone Area Code Finder

It used to be simple. If you got a message from someone who left
their phone number and the area code was 212 it meant New York,
East Coast time, so if you're on the West Coast and it's 5:00 PM
it's too late to call them back. But with the fax revolution
followed by the cell phone frenzy the phone companies ran out of
phone numbers so they started carving up big area codes into lots
of little area codes. Then little area codes into teensy-weensy
area codes. It's now to the point where you have almost no chance
of knowing any area codes with certainty except the one you live
in. Is 234 in Southern California or in Florida? (Neither
actually, it's a new one in Ohio.) Well, surf over to the
Telephone Area Code Finder and just search for a given area code
and you'll see not only what state it's in, but what major cities
are covered, and what time zone it happens to fall into.
http://www.TheNakedPC.com/t/408/tr.cgi?fsite


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** 09. Newsworthy - a potpourri of current events and
       interesting stuff

*-* Microsoft has announced that it won't support USB 2.0, the
next version of the USB specification, in Windows XP but will
instead increase support for FireWire.
http://www.TheNakedPC.com/t/408/tr.cgi?news1

*-* There's a proposed settlement in the Iomega Class Action
Lawsuit. If you purchased an Iomega Zip drive between January 1,
1995 and March 19, 2001 your rights, including claims for damage
to your Zip drive and/or losses from the corruption or loss of
data as a result of such damage, may be affected by the
settlement of the Class Action. Best check it out if you fall
into this group.
http://www.TheNakedPC.com/t/408/tr.cgi?news3

*-* "One of our Servers is missing!" The University of North
Carolina had a Novell network server that went missing for four
years. Seems that during some construction work the server closet
wherein the machine resided was "lost" behind some new drywall
that was put up. Following a cable that mysteriously led into a
wall, IT staff found the missing server still humming right
along.

Get more Newsworthy bits on the TNPC Web site:
http://www.thenakedpc.com/newsworthy/

Have you come across something newsworthy? Drop us a line:
mailto:hottips@TheNakedPC.com


** 10. We Get Mail

TNPCer Eddie S. wrote in asking what our research turned up on
the legendary "foot mouse." The foot mouse is a device that
replaces the standard computer mouse with one that you operate
with your feet. This device could be a boon to those suffering
with repetitive stress injuries. We're sorry to report that we
found only one or two references to available products but
TNPCers who have actually tried them report the experience is
less than wonderful. Melissa M. reported finding a device for a
disabled co-worker for $150 but the worker abandoned the pedal
device after trying it for a week. Carly M. is physically
disabled and has very little use of her hands, she just put a
regular mouse on the floor and after a few weeks of practice can
mouse with the best of them. A number of you recommended
trackballs of one sort or another and TNPCer Dennis P. says just
switching the mouse from his right hand to his left (he's right-
handed) solved his RSI problem. As to the mysterious and elusive
foot mouse... we'll keep looking.

A few issues back Jim waxed poetic about switch boxes from Belkin
and one of our readers checked in about problems with the Belkin
box and the Logitech Cordless mouse. TNPCer Marvin K. experienced
the same problem and reports that Belkin's fix to this problem is
to uninstall the Logitech drivers and install Microsoft's
IntelliMouse drivers. He says this appears to fix the problem on
his Windows 98SE machine.

Be sure to stop by the Letters to the Editor page for more:
http://www.TheNakedPC.com/letters/index.html


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DISCLAIMER
Personal computers are individual machines with performance that
can vary with components, software, and operator ability. The
Naked PC is not responsible for the manner in which the
information presented is used or interpreted. Also, although we
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Copyright (c) 2001, PRIME Consulting Group, Inc. and Dan Butler.
All Rights Reserved. The Naked PC is a trademark of PRIME
Consulting Group, Inc.
ISSN: 1522-4422


     



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