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Volume 3 Number 17

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The Naked PC - http://www.TheNakedPC.com
What You Need to Know about All Things PC
Publisher:           Lee Hudspeth and T.J. Lee
Editor in Chief:     Dan Butler
Contributing Editor: Al Gordon
This issue is for Thursday, August 17, 2000 - Vol. 3 No. 17
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Table of Contents

** 01. Letter from the Publisher
** 02. How Can I Learn This Real Fast? (by T.J. Lee)
** 03. Iomega Zip 250 USB: An Excellent Removable Media Drive
       (by Lee Hudspeth)
** 04. Windows 2000 3rd Party Utilities (Security): Part 7 (by Al
       Gordon)
** 05. Featured Web Site - Deja Vu: the Web as We Remember It
** 06. Featured Book - "How to Lie with Statistics" (by Darrell
       Huff, illustrated by Irving Geis)
** 07. Featured Tip - Internet Connection vs. Network Speed
** 08. For Recent Subscribers
** 09. Newsworthy - a potpourri of current events and
       interesting stuff
** 10. We Get Mail


** 01. Letter from the Publisher

There was a huge response to Lee's article on identity theft in
TNPC #3.14. Identity theft is very real; an estimated 500,000
people a year are victims of this crime. Web sites will provide
you with an individual's Social Security number for a small fee
if you provide a name and address. Scary stuff! Surfing the
Internet or having your wallet stolen are not the only ways your
identity can be compromised.

Ever think about how much of your personal information you toss
out in your trash? Offices are buying shredders by the gross
these days to make it harder for dumpster-diving identity thieves
to get anything useful. We'll be talking about this growing
problem in future issues. If you've had a problem with identity
theft, drop an email to Lee. (Thanks to those who have written in
to date; we'll present more identity theft prevention tips in a
future issue.)

Dan's in-depth review of Photon Micro-Lights was also a big hit
with readers and even Jim broke down and bought one for his wife.
They're really awesomely cool. Speaking of Jim, training is on
his mind as he wonders why everyone is looking for the quick fix
when it comes to learning how to use a software program. He
hasn't got a quick fix but he's got some solid advice.

Lee has a product review this issue on the 250 megabyte ZIP
drive that connects via the USB port. Gotta love the convenience
of USB!

Al Gordon checks in with Norton's new unbundled security packages
for Windows 2000 (which also support Win95, Win98, and NT). If
all you need is a firewall, Al can save you a few bucks.

As always, reader support is what keeps TNPC free, so PLEASE help
us and pass a copy of TNPC on to co-workers and friends (no spam
please!) and remember to always say "I saw it in TNPC!"


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** 02. How Can I Learn This Real Fast? (by T.J. Lee)

As you might imagine I get to talk to a lot of people about
software and its uses. Magazine editors, book editors, clients,
potential clients, new computer users, old computer users, and
people who have gotten old by using computers. One common
question  is, "How can I learn xyz real fast?" where xyz is some
software package. It might be a software program I know really
well, it might not, but the person asking thinks I have some
magic formula that will get them up to speed in a hurry. Perhaps
a book title I can refer them to or a Web site I can send them
to... something that will make it all quick and easy.

I haven't got an answer for them. Oh, I can refer an inquiring
mind to a book. If they want help on a Microsoft Office
application or about something on the Web I can refer them to a
book I've co-authored. But there's a catch. They'll have to read
it. Actually pick up the book, crack the spine, and bend the
pages. Then they'll have to sit down at the computer, fire it up,
and start pounding on the keys. Work with the software program
and make mistakes.

But not many folks seem to want to do this. I think the Internet
has increased the perceived "immediacy" of problem solving. Throw
a computer at a problem and it should instantly be resolved.
Maybe it's me, but I don't think it works that way, as much as
we'd all like that to be the case. I got into a serious
discussion with one of my editors who was trying to explain the
problem with my last book project, a problem he was going to
resolve. I'm paraphrasing here, he said, "Your book was all
wrong. A person had to read page 1 before they read page 2. It's
too linear and no one reads books that way anymore. You have to
write it so every page stands on its own, so you could keep it in
the bathroom and every time you come out you'd know something
new." The guy was serious and I don't write for that publisher
anymore.

The scary part was that maybe he was right, maybe the classic way
of teaching someone to do something doesn't work in a world of
quick-cut TV editing and double mocha java supremes. But I've
taught and lectured tens of thousands of computer users
around the world and I haven't found a workable replacement for
the linear approach.

Here's a linear idea, and one that you've heard me espouse before
in TNPC: if want to be more productive, learn to type faster. If
you work with a word processor, generate content, or build Web
pages, anything that results in words in a row, you should become
a red-hot touch typist. But, you have to make an effort to get a
result. Just hunt-and-pecking day after day will not turn you
into a typist. Get a training program and work with it.

If you're trying to learn a software program, know the difference
between what a program does and what it lets you do. Huh? Take
Word and Excel for example. Word is a word processor and Excel is
a spreadsheet (number processor). I can't tell you how many times
I've sat down with the "powers that be" within some company that
was rolling out these two applications to figure out a training
schedule. Always the same amount of time (the bare minimum if not
less) was to be devoted to each application. And usually less
time to Excel than to Word, which was just silly.

Word "does something." Word generates documents. Excel doesn't
"do something," it does many very different things limited only
by the knowledge and expertise of the user. Word is an
application; Excel is a development platform. Word generates
documents but Excel doesn't have this common output, no
"document" that you ultimately create (because a spreadsheet is
really a mathematical model, not a document with static content
in the traditional definition). Teaching these two very different
software programs takes two very different approaches to be
effective and it was very difficult to get those honchos to
allocate the training resources to do the training right. Because
to do it right takes more effort.

The other day someone asked me how to learn Excel in a hurry. I
told them to build something. Doesn't matter what, just roll up
your sleeves and start building something. A laundry list,
balance your checkbook, do something. Same for Word. Start a
journal, start writing letters, recipes, write something. Want to
learn how to build tables in Word? Start building them. Want to
use conditional statements in Excel formulas? Start building
them. Doesn't matter what application you're trying to learn,
stop looking for a quick fix and start using the program.

Sure you should get a book, heck, get one of ours, but get one
and don't just slide it under your pillow and figure the
knowledge will magically seep into your head whilst you sleep.
Read it. Linearly, from one page to the next.

Maybe one day computers will be true appliances like a television
set. You don't have to know anything about a TV to use it other
than how to turn it on. But until them be prepared to invest
time and effort into learning your computer and the programs
that run on it.

You can reach T.J. Lee at:
mailto:tj_lee@TheNakedPC.com


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** 03. Iomega Zip 250 USB: An Excellent Removable Media Drive
       (by Lee Hudspeth)

Over the past year we've been recommending CD-RW (ReWritable)
drives for use in backing up and archiving files, exchanging
files, maintaining digital photo albums, serving as 650 MB
removable drives, and so on. However, recordable/rewritable CD
discs aren't the only removable media game in town although they
are the cheapest on a media cost (per MB) basis. Shown here in
media-size order (excluding tape drives) along with drive and
media cost (cents/MB):

  Drive                        Capacity     Media Cost
  ------------------------     --------     ----------
  Traditional floppy             1.4 MB     28.0 cents
  Iomega Clik! PC Card          40.0 MB     35.0
  Iomega Notebook Zip 100      100.0 MB     13.0
  Iomega Zip 100               100.0 MB     13.0
  Imation SuperDisk LS-120     120.0 MB      7.5
  Sony HiFD                    200.0 MB      7.5
  Iomega Zip 250               250.0 MB      7.2
  CD-R/RW                      650.0 MB      0.3-0.6(1)
  Iomega Jaz(2)                  2.0 GB      6.3
  Castlewood Orb                 2.2 GB      1.3

Notes:
(1) 0.3 cents/MB for CD-R, 0.6 cents/MB for CD-RW.
(2) Jaz 1 GB version is no longer manufactured, but is still
    supported.
(3) Cost, portability, interface, and throughput are the other
    criteria for choosing a drive, but a technology-wide
    discussion is beyond the scope of this article.

Be aware that you may, in such a drive's lifespan, spend as much
or more on media as you did on the drive itself. With that in
mind, look at the table and see how relatively expensive the
traditional floppy is when compared with other removable media.
All this analysis got me yearning for an Iomega Zip 250 USB
external drive.

Pros: affordable ($180 street; the bundle I bought included one
250 MB Zip disk which is an $18 value), excellent cost/MB ratio
so you won't go broke every time you need a new disk ($18/disk),
the external USB version is portable to any PC (or Mac) with a
free USB port, it's relatively fast (0.9 MB/second), hot-
swappable, supports Plug and Play, comes bundled with plenty of
software, and is equally compatible with USB-ready Macs and PCs.

Cons: none on the unit but software help is thin, more on this in
a moment.

I bought one.

I needed the drive, in addition to my existing Acer CD-RW drive,
in order to accommodate our clients who use Zip drives and are
more comfortable with Zips than CDs. I had a choice between the
Zip 100 or the Zip 250 drive. Although a 250 MB Zip disk can't be
written to or read from by a Zip 100 drive, a Zip 250 drive is
backward compatible. Meaning, you can shove a 100 MB Zip disk
into a Zip 250 drive and it will write to it (albeit more slowly
than to a 250 MB disk) and read from it.

This USB device was quick and painless to install. The drive
itself is a deep blue color with gray accents, ergonomically
designed to fit right into your hand when you grab its sides, a
sleek 0.75" thick by 6.75" long by 4.5" wide, weighs only 9
ounces, and can be mounted vertically on the provided stand. It's
quite svelte. Folks, notice the size and weight on this unit:
only 9 ounces and three-quarters of an inch thick! Even when you
add the power brick and USB cable you're still under a pound:
15.3 ounces... perfect for TNPC road warriors. There's an
optional PCMCIA card/cable bundle that eliminates the need for
the power supply ($39.95 list).

The drive's printed documentation, including the Quick Install
pamphlet, is well done. Other device manufacturers, take note. I
don't think it would be possible to make a mistake during setup
if you follow their instructions. You can optionally install the
user's manual from CD, and I suggest you do so (the "Zip Tips"
section is useful reading for anyone new to Zip drives). A second
pamphlet, printed on hard-to-miss orange paper and labeled "Read
me first!" contains useful tips on getting software updates and a
list of USB do's and don'ts. (Windows NT 4.0 users, I STRONGLY
recommend you read this pamphlet before proceeding.)

I LOVE this drive, but I'm quite not so ebullient about the
bundled software. Here's a run-down.

These tools can be accessed via the traditional Start menu or
desktop icon techniques, or via IomegaWare's user interface
that's configured to start whenever you start Windows (you can
turn this off). I'm reviewing IomegaWare version 2.2.1 here.

IomegaWare's interface offers all these tools plus access to help
files and allows you to Open, Explore, Find, Eject, Format,
Protect, and examine the Properties of any Zip drive. You can
also perform these operations from inside Windows Explorer.

Iomega QuikSync will automatically back up the contents of one
folder to a Zip drive. You can set how often the folder is to be
checked for any changes, and whether a file--once changed--is to
be backed up to the Zip drive on top of itself or with
incrementing filenames, like Testing.(1).doc and Testing.(2).doc.
Too bad it's limited to a single folder in the bundled version.
You can upgrade to QuikSync 2, a version that does support
multiple source folders, but it'll cost you $19.95. Download a
free 30-day evaluation copy at:
http://www.TheNakedPC.com/t/317/tr.cgi?zip1

Another annoyance: QuikSync's "Browse for folder" interface
doesn't display backup source folders in alphabetical order.

Iomega 1-Step Backup is designed as a quick way to select
multiple folders to back up. You can name/save backup jobs, turn
compression on/off, select files from a traditional "check box
for each folder" tree view, and turn password protection on/off.
There is a comparable 1-Step Restore tool.

A full-featured backup tool is called Iomega Backup The Works, or
just The Works for short. In addition to 1-Step's features, The
Works supports a backup scheduler, full user control over all
backup types (full, archive, incremental, differential), restore
and compare, and a Librarian. The Librarian may be a useful tool
but the documentation on it is limited to two sentences, "The
Librarian catalogs all the backups according to volume and file
name. If you don't know what disk your file is on, the
information in the Librarian will be extremely valuable."

Iomega Copy Machine is a Wizard that lets you copy a Zip disk to
a second Zip disk even if you only have one Zip drive.

I find the Iomega Zip 250 USB external drive a pleasure to use,
but the documentation for the bundled software is disappointingly
thin.

A recently-released IomegaWare upgrade to version 2.5 is
available at:
http://www.TheNakedPC.com/t/317/tr.cgi?zip2

Amazon currently has this drive/bundle for $179.95:
http://www.TheNakedPC.com/t/317/tr.cgi?zip3

You can reach Lee Hudspeth at:
mailto:leehudspeth@TheNakedPC.com


** 04. Windows 2000 3rd Party Utilities (Security): Part 6 (by Al
       Gordon)

Symantec has re-launched its Norton Internet Security 2000 suite
with Windows 2000 support, a choice of packages, and a price
hike. NIS Version 2 now comes in three flavors: "Personal
Firewall" -- safeguards against being hacked, provides cookie
controls, and prevents surreptitious access to your personal
information. The "Internet Security" edition adds advertising
blocking and Norton Antivirus to the Personal Firewall version.
The "Family Edition" adds parental controls to the Internet
Security version.

Norton's product formerly was WRQ Inc.'s AtGuard, which was a
TNPC featured product (TNPC #2.15). I found the NIS firewall to
be relatively easy to set up, lower maintenance than Black Ice
Defender, and it tested well on Steve Gibson's "Shields Up" site.
http://www.TheNakedPC.com/t/317/tr.cgi?util1

You set the security levels you want and it pretty much takes
care of itself. As new Internet connections are made on your
system, Norton brings up a wizard to assist you in setting up a
"rule" to govern that connection. I found it particularly helpful
in blocking Web site and HTML-formatted emails that were trying
to access my email address and like information.

The good news is that Personal Firewall is a straightforward
solution for users who already have Norton AntiVirus and don't
feel like paying for it twice. Likewise the kid-safe features
were unbundled into a separate package. Tom Powledge, Symantec's
IS product manager, said that the company's research showed that
nearly half the expected purchasers for the software did not have
kids and did not want to have blocking features on their systems.

The bad news is that in unbundling the different components into
three separate products they've hiked the price. Personal
Firewall will cost you a little over $40. That's about what you
paid for the entire Version 1 NIS package, which had all the
features of the new Family Edition. The new Family Edition will
set you back around $70. Given that Zone Alarm is free to
individual users, Symantec may be charging a higher price than
many user will want to pay.

Powledge, in any case, was a refreshing spokesman for his
product. He acknowledged that the software's interface had some
kinks and that the Help files were weak. These issues are being
addressed in the 2001 version. For now, he said, the priority was
to get Windows 2000 support on the market, and when asked if
owners of Version 1 gained anything from Version 2 other than
Win2K capabilities, he said no, and advised users not to upgrade.
Let's hear it for a software manager with genuine candor.

[Norton security products are only being shipped within the USA]
Norton Personal Firewall 2000 2.0
http://www.TheNakedPC.com/t/317/tr.cgi?util2

Norton Internet Security 2000 2.0
http://www.TheNakedPC.com/t/317/tr.cgi?util3

Norton Internet Security 2000 2.0 Family Edition
http://www.TheNakedPC.com/t/317/tr.cgi?util4

Zone Alarm:
http://www.TheNakedPC.com/t/317/tr.cgi?util5

You can reach Al Gordon at:
mailto:al@TheNakedPC.com


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** 05. Featured Web Site - Deja Vu: the Web as We Remember It

Relieve those exciting days of yester year. Deja Vu is, to put it
simply, a timeline history of the Internet with a special focus
on the World Wide Web (WWW). All of the major developments are
chronicled. What sets Deja Vu apart are the browser emulators.
Not only do you read about the old browsers (and the famous
Browser Wars) but you can actually launch an accurate replica.
See the original NCSA Mosaic with the "What's New on the
Internet" page, the first portal page ever. After viewing some
vintage home pages enter the URL to your favorite page and see
how it would look back in 1993. All in all a fun and historical
(hysterical?) look at how far things have come in just over seven
years. Hey, I kind of like that HotJava browser.
http://www.thenakedpc.com/t/317/tr.cgi?fsite


** 06. Featured Book - "How to Lie with Statistics" (by Darrell
       Huff, illustrated by Irving Geis)

Originally printed in 1954 and now into its umpteen jillionth
printing, this timeless classic was reminded to us by TNPCer Mike
L. It's been said that there are "lies," "damned lies," and
"statistics." This is the book that lays out how facts with
figures can be used to pull the wool over your eyes and "prove" a
totally biased point. Faster than a crooked roulette wheel Huff
points out ways to warp the sample study, trick with the
tabulation method, or intrigue with the interview technique. If
you ever thought that statistics were being used to prove up is
really down (and in an election year here in the USA who hasn't?)
you'll get a lot out of this book.
http://www.TheNakedPC.com/t/317/tr.cgi?fbook

We appreciate all of our readers who make their purchases on
Amazon through our links and thereby help support TNPC and keep
if free.


** 07. Featured Tip - Internet Connection vs. Network Speed

Tweaking the TCP/IP settings of Windows can help speed up your
Internet connection over a modem or high-speed phone line and
there are a number of utilities that let you optimize these
settings. Unfortunately those same settings, tuned to maximize
your Web browsing can seriously degrade the performance of your
locally networked computers.

Dan had experienced very slow response times on his local home
network when simply copying files from back and forth to his
server ever since he first set it up. He tried everything he
could think of and finally a discussion on The Naked PC Annoyance
Board pointed him to the iSpeed utility.

iSpeed, a utility for tweaking your TCP/IP settings, will let you
easily reset your systems settings to their default values or
tweak them until you get the results you're looking for. What
makes it nice is that you can save multiple sets of values and
use iSpeed to test the performance of the different settings.

Dan reset all of the TCP/IP settings using iSpeed and after a
quick reboot the increase in throughput on his network was
dramatic! Dan had originally tweaked his settings when he was
trying to maximize the speed of his Internet connection, first
with a modem and later with his ISDN line. Turns out that Windows
doesn't like to the settings tweaked if you are running a local
TCP/IP network. Some of the Internet speed booster programs like
NetSonic or TurboSurfer can make changes to these settings even
without your knowing. Watch out, you might get bit like Dan did.
He'd done it so long ago he forgot he'd ever changed them in the
first place.

Before you install a local network to connect your computers to
one another, reset your TCP/IP settings to their default values.
This will keep performance good on your local network and your
Internet connection.

Extra special thanks to Lester over at the Annoyance Board for
getting everyone pointed in the right direction!
http://www.PrimeConsulting.com/annoyanceboard/

Download iSpeed at:
http://www.TheNakedPC.com/t/317/tr.cgi?ftip


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** 08. For Recent TNPC Subscribers

TNPC has been adding nearly 1,000 new subscribers to our
readership list every issue, so many of our current readers may
not be aware of all the articles that have appeared in past
issues. Here is a quick recap of some past articles that you may
find interesting if you missed them the first time around.

*-* Does Your System Have Warts? (Motherboard Monitors)
    (TNPC 1.11.03)
Newer motherboards can provide you with a lot of diagnostic
information in real time with the right software.
http://www.TheNakedPC.com/t/317/tr.cgi?recent1

*-* Lynx: A Must-have, Screamin' Fast, Free, Vastly Underrated
    Browser (TNPC 1.01.03)
Need a browser that can fit on any system, is blazingly fast, and
free? The text-only Lynx browser is great for Web research where
graphics are not a consideration.
http://www.TheNakedPC.com/t/317/tr.cgi?recent2

*-* Does Your System Have Warts? (IE Image Toggler PowerToy,
    Swap File Optimization, and Low Resources redux)
    (TNPC 2.04.02)
Get your system working smoother with free utilities you can use
to fine tune your system and remove some of the operational
"warts" that can drive you crazy.
http://www.TheNakedPC.com/t/317/tr.cgi?recent3


** 09. Newsworthy - a potpourri of current events and
       interesting stuff

*-* It appears that Microsoft may be dropping support for Windows
95 in the next version of MS Office.
http://www.TheNakedPC.com/t/317/tr.cgi?news1

*-* Uncle Sam goes postal! The United States Post Office is
seriously thinking of going into email big time by creating an
email address for every regular mail address in the United
States. This way Uncle Sam can send you tax bills, driver's
license renewals, in short all the stuff that governmental bodies
now send by regular mail. What really has the Post Office
salivating over this idea is the money they could make by
charging mass mail marketers for sending spam to your "official"
government inbox. That's right, the Post Office is going to
profit from email spam. Hey, in my opinion, if they stopped the
spam that comes in the regular mail they could cut the size of
the postal service in half.
http://www.TheNakedPC.com/t/317/tr.cgi?news2

*-* If you're following Linux you should check out the Gnome
Foundation that vowed to provide a workable alternative to
Windows/Office on the PC desktop.
http://www.TheNakedPC.com/t/317/tr.cgi?news3

*-* WinInfo guru Paul Thurrott says he has had reports of
incompatibilities between Windows 2000 Service Pack 1 and Maxtor
SCSI and IDE hard drives that could result in data loss. He also
says he has first-hand knowledge of problems that result from
installing Windows Media Player 7 on Windows 2000 systems that
have already had Adaptec EZ CD Creator installed. He says
everyone that has had this problem has had to reinstall Windows
2000. Ouch!
http://www.TheNakedPC.com/t/317/tr.cgi?news4

*-* Microsoft has decided to drop unlimited free technical
support for Office and the 90 days free technical support for
Windows and instead go to a "2 free incidents" model where a
caller gets two shots at tech support (two problems which may or
may not require more than two phone calls) after which you pay
$35 for the privilege of having someone tell you why your
Microsoft program doesn't work. Oddly enough the director of
global support at Microsoft said this was because "most customers
use fewer than two support incidents." Does this mean if users
were all calling tech support all the time they'd have kept up
the free support programs? Somehow I just don't think so. But
take heart because the good folks at Microsoft say support is not
a profit center for the company. Sort of takes all the sting out
of it, no?
http://www.TheNakedPC.com/t/317/tr.cgi?news5

Hey! Have you come across something newsworthy? Drop us a line:
mailto:hottips@TheNakedPC.com


** 10. We Get Mail

*-* TNPCer Mike C. was looking over our prior issues and had this
to say about our Featured Web Site from TNPC #2.04. "Tim Higgins'
Practically Networked site is great! Tim's step-by-step walk
through of setting up a shared Internet connection using dial-up
or cable/DSL modems is absolutely terrific."
http://www.TheNakedPC.com/t/317/tr.cgi?mail1

*-* Are you bugged by pop-up browser windows that are really no
more than ads? Sure you can block banner ads but when you leave
some sites another browser window pops up with an ad. Or a
survey. You close that window and another appears. TNPCer Sharon
M. says these things are driving her crazy and would like to find
the cure. AtGuard can block java caused pop-up windows but there
may be other utilities or ways around this problem. Any of our
readers have the answer to stopping these annoying ads?

*-* TNPCer Andrew G. wants us to remind readers that Iomega
normally only warrants their drives to be free from defects for a
period of one year from your date of purchase. But that if you
have a Click of Death related problem with your Iomega drive they
will extend the warranty period and replace dead drives whose
warranty has expired. Thanks Andrew!

*-* TNPCer Peter H. found our productivity tip in TNPC #1.11
about typing to be very useful. But he has trouble finding the
tiny nubs on the F and J home keys that a touch typist uses to
orient themselves without looking at the keyboard. His solution?
"I went to Home Depot and got some of that stickyback sandpaper-
type stuff that people put in bathtubs so they won't slip. I used
an ordinary office paper punch to cut out a bunch of neat little
black dots. I put one dot on my F, J, 4, 7, Ctrl, Alt, and down-
arrow keys. I use these constantly to orient myself." Great tip!

Be sure to stop by the Letters to the Editor page for more:
http://www.TheNakedPC.com/letters/index.html


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Copyright (c) 2000, PRIME Consulting Group, Inc. and Dan Butler.
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ISSN: 1522-4422




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