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What You Need to Know about All Things PC

   

Volume 3 Number 15

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The Naked PC - http://www.TheNakedPC.com
What You Need to Know about All Things PC
Publisher:           Lee Hudspeth and T.J. Lee
Editor in Chief:     Dan Butler
Contributing Editor: Al Gordon
This issue is for Thursday, July 20, 2000 - Vol. 3 No. 15
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Table of Contents

** 01. Letter from the Publisher
** 02. PayPal Revisited (by Dan Butler)
** 03. Of Palms and Pocket/PCs (by Al Gordon)
** 04. IntelliMouse Optical vs. Explorer (by Lee Hudspeth)
** 05. Microsoft Email Bug - The Big One! (by T.J. Lee)
** 06. Featured Web Page - Scott Crevier's Home Automation Site
** 07. Featured Book - How Computers Work: Millennium Edition
** 08. Featured Product - Tellme
** 09. For Recent Subscribers
** 10. Newsworthy - a potpourri of current events and
       interesting stuff


** 01. Letter from the Publisher

Hey, did you notice that TNPC's two-year anniversary quietly came
and went last week? Happy Anniversary to us! And thanks to all of
our subscribers for keeping this entire project interesting.

Jim would like to thank all the readers that sent him their own
horror stories about fighting the elusive carpenter ant. The saga
continues and he promises to let us know how it all turns out.

Meanwhile, Al Gordon is out this week recovering from knee
surgery but nevertheless sent in a piece on Palm Pilots and
Pocket/PCs. Lee is on vacation (there's that word again, I'm
really going to have to look that up one day), and Dan has an
update this issue on PayPal that anyone wanting to accept credit
cards in their business but who doesn't have a merchant bank
account will find most interesting.

With Lee and Al out it's just Jim and Dan holding down the
virtual fort here at the Underground Labs. And since Dan is on
baby watch with number 7 (or is it 8?) on the way it may just
wind up being Jim. If you find any mistakes in this issue be a
sport and keep'em to yourself. Jim's a CPA by original training
and while good with numbers he never knows if he's left a
participle dangling or not.

A goodly number of sharp-eyed TNPCers noticed that the book Dan
recommended in the last issue (TNPC #3.14) which he called "The
Magic Book" is actually titled "The Magic Show." Our apologies to
the author Mark Setteducati. The good news is that even despite
the title snafu all the mail received was positive due to the
fact that this is a truly amazing book. It's a book on magic that
is actually a complete magic act with the book itself becoming
the tricks. You have to see it to believe it. Fun stuff.
http://www.TheNakedPC.com/t/315/tr.cgi?amazon1

As always, reader support is what keeps TNPC free, so PLEASE help
us and pass a copy of TNPC on to co-workers and friends (no spam
please!) and remember to always say "I saw it in TNPC!"


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** 02. PayPal Revisited (by Dan Butler)

We first covered PayPal in TNPC #3.02. If you are new to the
PayPal concept be sure to read the original article. You might
also want to note that PayPal now insures each account for up to
$100,000 against unauthorized transactions.
http://www.thenakedpc.com/t/315/tr.cgi?paypal1

PayPal lets you send to, and receive money from, other PayPal
users via credit cards but without exchanging any credit card
information. This is typically done through email but there are
other ways. For example you can use a Palm handheld device to pay
or receive monies via PayPal. The PayPal service is free for both
the sender and the receiver making it a very handy and economical
way to make and/or receive payments. The geographically scattered
TNPC staff has used the service without a hitch since it was
first offered. PayPal has become very popular on auction sites
like eBay enabling people to accept payment via credit card
without the hassle of having to get a merchant bank account or
processing the credit card transactions themselves.

PayPal has finally come out with its highly anticipated
"Business" account. There are a number of major differences
between PayPal's new Business account and it's traditional
Personal account. First things first - PayPal is still limited to
US customers. We know this is a sore spot with our overseas
subscribers and PayPal says they are working on extending their
service international in the future. But for now it's strictly
limited to US residents.

The main difference between the Business account and the Personal
account are the charges associated with the Business account.
While it is still free to send money from either type of account
there's a fee of 1.9% on monies you receive into a Business
account. However, 1.9% is an excellent rate and is generally
lower than that charged by most merchant banks on transactions.

PayPal also charges for the optional automatic daily depositing
of your received funds into your bank account. There is a 0.6%
transaction fee for this service. While a handy feature it is an
option and you don't have to use it with your Business account.

Of course the downside to all this is that many people either
don't use or don't want to use PayPal to make payments for goods
and services.

With a PayPal Business account there's a $10,000 limit on the
amount you can receive in a single transaction (the Personal
account has a default starting limit of $500), plus you get 24/7
call-in customer service center. With a Personal account you are
limited to email for support and it can be very slow getting a
response, presumably due to the rapid growth PayPal experienced.

PayPal is promising additional features for sometime in the
future. These include interest earned on your fund balances,
downloadable payment histories, checking accounts, debit cards,
and more. Most of these services will be the result of PayPal's
merger with X.com, the popular online bank. However you can get
all of these features right now and for free by signing up with
X.com. I personally transfer my money from PayPal to X.com and
let it accrue interest until I need it back in my PayPal account.

What are the downsides to using the new PayPal Business accounts?
The big unknown at this point is how chargebacks will be handled.
With a normal credit card transaction a purchaser can tell their
credit card company to not pay an item that appears on their
statement. Or if a customer complains about a transaction
sometimes the vendor will simply issue a credit on their charge.
The PayPal Personal account user agreement precludes chargebacks.
In other words you can't call your credit card company and ask
them to stop payment on a charge you authorized through PayPal.
It remains to be seen how PayPal will handle complaints and
chargebacks against merchants using their Business account now
that those merchants are paying to use the service.

Since PayPal works outside of existing accounting systems it may
not be worth the extra time for business selling small ticket
items or are already set up to take credit cards. On the other
hand, if your customers are very Internet savvy they may prefer
this system to sending you their credit card information
directly.

Check out PayPal's Business and Personal accounts here:
http://www.thenakedpc.com/t/315/tr.cgi?paypal2

You can reach Dan Butler at:
mailto:danbutler@TheNakedPC.com


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** 03. Of Palms and Pocket/PCs (by Al Gordon)

Sometimes I really wonder whether people who write about
technology actually use the stuff.

This was brought to mind the other day when I was reading a
series of stories about handheld computers, comparing the
relative capabilities of the products on the market. Among other
things, it was written over and over again as if it were one of
the Laws of Nature that Microsoft's Pocket PC/Windows CE
operating system is more troublesome than the Palm OS and that
Pocket PC devices are overpriced compared to Palms. Apparently,
when a myth gets repeated often enough, it comes to be considered
a fact.

I just finished reporting a feature story on the latest
generation of the handheld devices for eBay Magazine. In putting
the items to the test regarding their capabilities for handling
Internet communications and light-duty document work while
traveling, I found the Pocket PC devices to be very stable while
Palm OS units repeatedly generated fatal errors and required
resets.

Here's a little secret of handhelds: Pocket PC devices make for
ridiculously expensive and entirely overcomplicated Palms, and
Palms make for horribly overtaxed and deceptively expensive
Pocket PCs.

The beauty of the Palm is its elegant simplicity. It performs its
core functions -- address book, datebook, to-do list, and memo
pad -- efficiently and nearly flawlessly.  While its monochrome
LCD display could be more readable, that is an acceptable trade-
off for the long battery life of Palm devices. It is the pocket
electronic organizer that I want -- and have -- in my pocket. The
only real negative is that its synchronization software for
communicating with desktop applications is mediocre. The first
thing I advise any Palm user to do is by a copy of Pumatech's
IntelliSynch software:
http://www.TheNakedPC.com/t/315/tr.cgi?amazon2

Or, if you use only Microsoft Outlook, DataViz's Desktop to Go.
http://www.TheNakedPC.com/t/315/tr.cgi?amazon3

However, once you start to add more complicated functions to it -
- Internet access, email, Web browsing, word processing, book
reading, spreadsheets, color displays -- that simplicity is lost.
The Palm OS does not provide for multitasking, nor was intended
for heavy lifting. Moreover, the Palm applications universe is
mainly shareware, some of it exceedingly sophisticated; some not.
Palm appears to be making a strategy out of buying up the leading
software providers... does this strike a familiar note?... and
bringing the products in-house.

Because of short supplies of its hottest products and other
marketing moves, Palm has been able to prop up the prices of key
models: the 8 MB Vx and the color IIIc, for instance, are $399
and $449 pretty much everywhere. Throw in the purchases of the
additional software you need to use a Palm for "road warrior"
purposes, and the price difference from Pocket PCs is minimal.

Handhelds with Microsoft's OS, on the other hand, are a really
neat travel companion. Their crisp color displays are very
readable, you get decent handheld translations of Word, Excel,
Outlook, and Internet Explorer, and you can use them as MP3 music
players and voice recorders. You wouldn't want to use them
instead of a notebook on a business trip, but if you are away
from home or office and want to check your email or do some
simple document work, Pocket PCs are fairly cool.

BUT the idea of paying $500 or $600 for electronic calendar would
be ludicrous. Compaq's iPaq comes close to being Palm-sized, but
generally Pocket PC devices are bigger and heavier. You would
more likely slip them into a briefcase than into a pocket. And
when you use them, you have no doubt you are using a Microsoft
product. They reflect Redmond's traditional philosophy that
"you'll never use 80 percent of the functions, but since we can't
predict which 20 percent you actually will use, we'll give you
them all."

The market that is capturing everyone's fancy is the use of the
handhelds for corporate purposes. Neither technology has any real
advantage as a platform for customized applications. The Palm OS
needs to be much more robust, and Pocket PC needs to be less
Microsoft-centric. Maybe Compaq has the right idea: it just
announced that it will experiment with iPaqs that use Linux.

You can reach Al Gordon at:
mailto:al@TheNakedPC.com


** 04. IntelliMouse Optical vs. Explorer (by Lee Hudspeth)

Some sharp-eyed readers wrote in asking Lee to double-check which
mouse model he was recommending in TNPC #3.13, the Microsoft
IntelliMouse Explorer or the IntelliMouse Optical. Answer: he
bought the IntelliMouse Optical. He promises (and has the box to
prove it)! He has researched the differences for you.

Handed-ness: The IntelliMouse Explorer ("Explorer") is designed
exclusively for right-handers. The IntelliMouse Optical
("Optical") is designed for both left and right-handers.

Warranty: The Explorer has a lifetime warranty. The Optical has a
five-year warranty.

Price: The Explorer will set you back $74.95 (figuring retail as
what it's listed for at Microsoft's online store). The Optical
goes for twenty greenbacks less: $54.95. On all other dimensions,
the two are the same. Both models are heavily discounted on
Amazon.com as you can see below.

Get the IntelliMouse Optical at Amazon.com for $49.94:
http://www.TheNakedPC.com/t/315/tr.cgi?amazon4

Get the IntelliMouse Explorer at Amazon.com for $51.94:
http://www.TheNakedPC.com/t/315/tr.cgi?amazon5

You can reach Lee Hudspeth at:
mailto:leehudspeth@TheNakedPC.com

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** 05. Microsoft Email Bug - The Big One! (by T.J. Lee)

FLASH! LATE BREAKING NEWS! It's been reported that a bug has
been discovered in Outlook and Outlook Express. Wait, this is
news? Well, yes, because it looks like somebody has finally found
out how run malicious code on your Windows computer by simply
sending you a message. You don't have to open the message,
preview it, double-click on an attachment, nothing. Just receive
the bloody thing.

A South American outfit called (get this...) the Underground
Security Systems Research, or USSR for short supposedly
discovered the bug and blew the whistle with Microsoft. This was
back in early June. News leaked out but everyone agreed to keep
it quite until Microsoft could come up with a patch or patches.
But it's hard to keep the lid on this stuff and the news came out
by way of an alert posted on the NTBugTraq mailing list. So now
the secret is out and everyone is scrambling.

It's a weird situation made more complicated since Microsoft has
innovated the goulash of "integrated" code that blurs the natural
separation of operating system and applications. For whatever
reason you want to ascribe to Microsoft, Internet Explorer has
been hopelessly scrambled into the Windows operating system and
it turns out that while Outlook is the application that leaves
your computer vulnerable to destruction it is really the fault of
Internet Explorer. Huh? Seems that IE has its hooks into all
things Microsoft and some shared components are at the heart of
the problem.

Microsoft is burning the midnight oil to come up with a patch but
for now here's what MS says will solve the problem:

*-* You're safe if you've installed the IE 5.01 Service Pack 1.

*-* You're safe if you're installed IE 5.5, except if you're
    running Windows 2000.

*-* If you are running Windows 2000 you have to install the
    Windows 2000 Service Pack 1 in order to (as MS phrases it)
    "upgrade the Outlook Express components".

Check out the official MS line on this at:

http://www.microsoft.com/technet/security/bulletin/MS00-043.asp

MS says they'll have a patch that won't require going the service
pack install route or upgrading to IE 5.5 available shortly.

We'll have more on this next issue.

You can reach T.J. Lee at:
mailto:tj_lee@TheNakedPC.com


** 06. Featured Web Page - Scott Crevier's Home Automation Site

Ever wanted one of those cool George Jetson houses? Where the
lights come on when you enter the room and the stereo goes off by
itself if you wander off to a different part of the house? Well,
Scott Crevier is a self-taught guru on home automation and has
jazzed up his house with more clever gadgets than you can shake a
soldering gun at. You can learn a lot about what you can do with
X-10 technology and a computer by checking out his site. Scott
has written a browser interface to control his X-10 devices and
you can download it to use with your own X-10 set up for free.
http://www.TheNakedPC.com/t/315/tr.cgi?fpage


** 07. Featured Book - How Computers Work: Millennium Edition

This is an expanded of edition of Ron White's classic book on how
computers work. Updated, and expanded with incredible
illustrations, the 5th Edition of How Computers Work will explain
in clear concise prose how your computer does what it does. Tired
of not knowing how the basic audio and graphics technologies
work? This book will give even a complete beginner a solid
understanding of what's going on inside the putty colored box. If
you feel like your PC is a magic box of unfathomable mumbo jumbo
this is a must have addition to your library. It covers the basic
components of the PC plus the bewildering peripherals that you
can hook up to your computer system. Comes with a multimedia tour
of computers on CD-ROM. This is a great book!
http://www.TheNakedPC.com/t/315/tr.cgi?fbook


** 08. Featured Product - Tellme

Tellme is an attempt to take some of the information resources of
the Internet and give them to you over the telephone. Need a
traffic report? Want to find the nearest Thai food restaurant
when you're on the road in a strange city? How about finding out
where that new movie is playing? You call Tellme's toll free
number (again limited to US residents at this time) and simply
say what you want. For example, from the top level menu say
"restaurant", Tellme automatically zeros in on the locality
you're calling from but you can change cities by just saying the
name of the city you want. You can say the type of food you're
interested in if you know the keywords that Tellme recognizes or
say "Tell me my choices" to have Tellme recite the list for your.
Pick the type of food you want and get a listing of the
restaurants in that category. Pick one and Tellme can connect you
instantly so you can make a reservation. You navigate by saying
"next" "previous" or "go back" and you can always return to the
top level menu by saying "Tell me menu." Get the latest winning
lottery results, play blackjack with the Tellme computer over the
phone (it's more fun than it sounds), get stock quotes, check the
5 day weather forecast, or check your Horoscope. It's free and
additional services are planned. For more information and to
register to use services like Tellme Phone Booth (get a free 2
minute long distance phone call) check out their preview page:
http://www.TheNakedPC.com/t/315/tr.cgi?fprod

Otherwise call 800-555-8355 and try using Tellme right now.


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** 09. For Recent TNPC Subscribers

TNPC has been adding nearly 1,000 new subscribers to our
readership list every issue, so a lot of our current readers may
not be aware of some of the articles that have appeared in past
issues of our newsletter. Here is a quick recap of some all-time
winners that you may find interesting if you missed them the
first time around.

*-* Annoyances Alley - Drag-and-Drop Mouse Tricks (TNPC #1.07.04)
An excerpt from one of our books, this article will show you how
to improve your productivity by getting all you can out of your
mouse when editing in Microsoft Office applications.
http://www.TheNakedPC.com/t/315/tr.cgi?archive1

*-* Low Tech Solutions for High Tech Problems (TNPC #1.11.02)
A look at one some of the lowest tech solutions that can pay off
with the highest increase in computer productivity.
http://www.TheNakedPC.com/t/315/tr.cgi?archive2

*-* Low Tech Solutions - For Whom the Bell Tolls (TNPC #2.13.03)
Do you have a home office or just work in the den evenings and on
weekends? In this Low Tech article find out how a trip to Radio
Shack can save your sanity.
http://www.TheNakedPC.com/t/315/tr.cgi?archive3

Remember, you can find a listing of all prior TNPC article at:
http://www.thenakedpc.com/articles/index.html


** 10. Newsworthy - a potpourri of current events and
    interesting stuff

*-* Cell phone spam has become an unwelcome reality.
Representative Rush Holt (D-New Jersey) is currently drafting a
bill similar to a law prohibiting unsolicited junk mail on fax
machines that would make cell phone spamming illegal.
http://www.TheNakedPC.com/t/315/tr.cgi?news1

*-* Are AOL and Netscape guilty of spying on your software
downloading habits? Christopher Specht thinks so and has filed a
class-action lawsuit against both companies over the
SmartDownload feature that he claims puts unique cookie
identifier on your system making it possible to track every
download you make, and what site you download it from.
http://www.TheNakedPC.com/t/315/tr.cgi?news2

*-* Paul Thurrott of WinInfo points out the latest service pack
for Internet Explorer (IE) 5.01 Service Pack 1 (SP1) breaks the
help system in Office 2000 (and Office 2000 SR1a).
http://www.TheNakedPC.com/t/315/tr.cgi?news3

*-* Microsoft admitted to what it calls a data spill that sends
Hotmail subscribers' email addresses to online advertisers. If
you use Hotmail you'd best check this out.
http://www.TheNakedPC.com/t/315/tr.cgi?news4

*-* Microsoft has released Internet Explorer 5.5. New features
include Print Preview and a radio toolbar so you tune in Internet
radio broadcasts "as you work".
http://www.TheNakedPC.com/t/315/tr.cgi?news5

*-* Maybe when your email client software fires up it should take
a hint from movie theaters and flash the message "Shhhhhh, the
FBI is Listening." The FBI guys are scrambling to explain their
"Carnivore" system that they install at your local ISP office
that filters all the email traffic (can you say wiretap?) looking
for evildoers.
http://www.TheNakedPC.com/t/315/tr.cgi?news6

Hey! Have you come across something newsworthy? Drop us a line:
mailto:hottips@TheNakedPC.com


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DISCLAIMER
Personal computers are individual machines with performance that
can vary with components, software, and operator ability. The
Naked PC is not responsible for the manner in which the
information presented is used or interpreted. Also, although we
work hard to provide you with accurate Internet links in The
Naked PC, we are not responsible for Internet links herein that
represent sites owned and operated by third parties. We are not
responsible for the content, accuracy, performance, or
availability of any such third-party sites. Warranty does not
extend to drive train, plasma armor, or that tacky wallpaper you
put up in the den. Especially not those silly singing bass.

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Copyright (c) 2000, PRIME Consulting Group, Inc. and Dan Butler.
All Rights Reserved. The Naked PC is a trademark of PRIME
Consulting Group, Inc.
ISSN: 1522-4422




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