What You Need to Know about All Things PC
Volume 3 Number 02Click here to return to the back issues page.Click here to return to the main newsletter page.
The Naked PC - http://www.TheNakedPC.com What You Need to Know about All Things PC Publisher: Lee Hudspeth and T.J. Lee Editor in Chief: Dan Butler Contributing Editor: Al Gordon This issue is for Thursday, January 20, 2000 - Vol. 3 No. 02 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Table of Contents ** 01. Letter from the Publisher ** 02. Credit Cards on the Net and You (by Dan Butler) ** 03. Beam Me the $10 Bucks, Scotty! (by Dan Butler) ** 04. Sound Advice (by Al Gordon) ** 05. Featured FAQ - Free Books on the Web ** 06. Featured Web Site - CyberAtlas ** 07. Featured Book - "Use Both Sides of Your Brain" by Tony Buzan ** 08. Featured Product - HelloDirect Ultralight EX Headset (by Lee Hudspeth) ** 09. Newsworthy - a potpourri of current events and interesting stuff ** 10. We Get Mail - Comments and Tips from TNPC Readers ** 01. Letter from the Publisher Overall it seems that TNPCers came through the great Y2K rollover in great shape. Thanks to the hundred or so of you who wrote to Jim, telling him of your Y2K experiences. There were just too many to reply to each of you individually but we appreciate hearing from you! Several of you experienced the not uncommon glitch wherein your computer thought 01/2000 was actually 01/1980. A simple resetting of the date usually fixed that one. Older software programs gave some of you fits, and we heard some hysterically funny stories about high-end Web sites that did not deal with 2000 gracefully at all, and one where the Y2K compliance checking software blew up on Y2K. A number of you had an Award BIOS roll over to 2096, but most of you were able to get the patch from the Award site to fix this one. At least one major health care organization decided to deal with what it called a "critical Y2K email Virus" period by putting a hold on all emails received in the seven day period from December 17th, 1999 to January 7, 2000 in order to scan them for viruses. No joke; sheesh, someone send them Rob Rosenberger's URL (http://kumite.com/myths/) so they can get a clue. Contributing Editor Al Gordon experienced one bit of Y2K oddness: on the first cold reboot after the first of the year, all the cookies on his system failed and he was unrecognized by numerous Web sites. Curiously, after cleaning out the cookies subfolder and then importing the very same cookies (which had previously been exporting using Microsoft Internet Explorer 5's import/export tool), all the cookies started working again. Go figure. Sometime back Jim gave a thumbs-up to AtGuard by WRQ, a top- flight cookie manager and personal firewall for the Internet surfer (see TNPC #2.15). Unfortunately, as fate would have it, WRQ sold the utility to Symantec which has just released it as part of the Norton Internet Security 2000 suite. NIS2K monitors your system against security intrusions (vital with always-on cable modem or DSL connections) more unobtrusively than most Norton products. But unlike AtGuard, NIS2K supports Windows 95-98 only; no NT or Windows 2000. And instead of the $29.95 WRQ price, Symantec is charging $59.95. Norton Anti-Virus is in the package and if you already own it or Norton Utilities, there is a $20 rebate. Nevertheless, it is not quite the bargain it was in its prior incarnation. Sigh. In this issue we talk more about credit cards on the Web, Al offers some very sound advice, and Lee takes the high tech road to headset nirvana. For those of you who want to make a quick $10 (no, really) Dan details a most interesting new Web service that will give you $10 just to sign up. As always, reader support is what keeps TNPC free, so please pass a copy of TNPC on to co-workers and friends (no spam please!) and always say "I saw it in TNPC!" +++------------------------- sponsor -------------------------+++ Store Your Files Online For FREE! Get X:drive Today! Leave your Zips, Floppy Disks, and Laptops at home! With X:drive You Can: - Store, Share and Access Up to 100MB of Files Online. - Retrieve Your Files Instantly from Any Computer, Anytime. - Secure Your Documents & Keep Your Files Safe and Private - Share Your Docs, Presentations, and Photos with Friends. X:drive Delivers FREE Anywhere-Anytime File Access! Get Yours Today at: http://www.TheNakedPC.com/t/302/tr.cgi?sponsor1 +++------------------------- sponsor -------------------------+++ ** 02. Credit Cards on the Net and You (by Dan Butler) A recent big news story concerned a hacker who supposedly stole 300,000 credit card numbers on the Web and was holding them ransom. The story interested me for two reasons. First, as a merchant I do business over the Internet and take credit cards. I also provide order-taking solutions involving credit cards over the Internet for other people to do the same. Second, as a consumer I purchase items over the net with my own credit card. Do I worry about my card information being stolen? No, and I'll tell you why. To start, let's talk about the security of your card on the net. Many people I know would not consider sending their credit card unencrypted through email for fear of it being stolen. Yet I've never encountered one case of an email being intercepted and the credit card number stolen. Sure there have been anecdotal stories... "My brother knows someone whose sister's friend's brother had his credit card number stolen. " That sort of thing. But I don't know of one *verifiable* instance of it happening. To be safe you should only shop on secure sites (those display the little lock on the status bar of your browser). Actually, I should say "safer" because being on a secure site does not guarantee that your data is safe. Many secure sites take your credit card information in encrypted format then turn right around and resend that same information to the store via plain, unencrypted email. It's true. So should you stop shopping on the Web? Not at all. The hacker who claims to have grabbed all the credit card numbers managed to find a poorly designed site that actually stored all order information on the Web server. Had the orders been transmitted to the merchant encrypted or not they wouldn't have been there for someone to take in the first place. Does this mean I advocate sending all orders through email? God forbid! Rather I'm trying to get you to measure the real risks involved in shopping with a credit card on the Internet. The reality is that a credit card offers you a great deal of protection and is your best bet for online purchases. First, in the USA you're covered under the Fair Credit Billing Act when you use a credit card. If the merchant does not perform you can dispute the charge with your credit card company. Second, if your credit card information is "stolen" you have a maximum liability of $50 and seldom does a bank even pursue that if you report any irregular charges on your account timely. Using a credit card on the Web for ecommerce is no riskier than using it in everyday commerce at brick and mortar establishments. Always check your statement each month with care and challenge charges that you do not remember making. You can reach Dan Butler at: mailto:danbutler@TheNakedPC.com +++------------------------- sponsor -------------------------+++ PRIME DocLauncher for Office 2000 Everyone is RAVING about the new 'DocLauncher for Office 2000' from PRIME Consulting Group! "DocLauncher is an excellent product with a value to me that well exceeded the price tag. Well done PRIME!" -- Steve R. You're never more than two short clicks away from your favorite documents or applications. Work on a file then have it zipped and attached to an email message with only two clicks of your mouse. All you ever wanted in a shortcut bar and more. Save TIME big time with DocLauncher! http://www.TheNakedPC.com/t/302/tr.cgi?sponsor2 +++------------------------- sponsor -------------------------+++ ** 03. Beam Me the $10 Bucks, Scotty! (by Dan Butler) Speaking of credit cards... I came across a new service on the Internet recently that I think could become a real must-have. It's called PayPal. The Internet lets us instantly send messages to each other, we can send sound clips back and forth, pictures, movies, about the only think that can't be transmitted with ease is money. I live in Texas and Al Gordon is on the East Coast. If I owed him $6.83 I'd have to mail him a check or stuff some cash in an envelope to pay up. The PayPal folks think it would be nifty if I could just zap the money directly from my computer to Al's and that's just the type of service they've set up. With PayPal you are able to "beam" money from one person to another using only email or a hand-held device like a Palm Pilot. Keep in mind that others have tried various online-payment systems that didn't appeal to consumers and fell by the way side, but we think PayPal is on the right track. Here's how it works. You send money by charging your credit card, I send Al that $6.83 and PayPal charges my credit card for that amount just as if I were purchasing something from a merchant (the minimum credit card charge is $5 but the minimum I can beam someone is $0.01, that is, one cent). The money is held by PayPal (more on this in a moment) and Al is notified via email that he's $6.83 richer. He can then have PayPal send him a check, or do a direct deposit to his bank account. No fees, no charges, Al never sees my credit card information. (Note: while PayPal may not charge for direct bank deposits your bank might charge you to receive one, so check with your bank first. -- Ed.) When you "beam" the money no credit card information is sent to the beam-ee, they just get a message that some money was "beamed" to them and that they should collect it. PayPal simply charges the beamer's account (your credit card actually, unless you have a positive balance in your PayPal account) and deposits/holds it in the other person's PayPal account. This "holding" of the funds is how PayPal makes their money. PayPal collects the interest earned on the money between the time they charge your credit card until the recipient collects their money. This is called the "float." Take that $6.83 I beamed to Al. PayPal gets the money from my credit card that day. Al is notified and let's say he requests a check right away. The money sits collecting interest for several days while the check is cut and winds its way to Al via U.S. postal mail. Or say Al just decides to leave the money in his PayPal account in case he needs to beam a few bucks to someone. Multiply the float by thousands or tens of thousands of users and you're talking about some serious bucks. The $5.00 minimum credit charge figures into this as well. Say your PayPal balance is zero and you want to beam $0.98 cents to someone. Your card is charged the minimum $5.00, $0.98 is beamed, and your PayPal account balance is $4.02. As you can see it's really in PayPal's interest (sorry for the pun) to get as many people using their service as quickly as possible. They want people signed up yesterday and they're willing to pay you to do just that. When you sign up as a new customer PayPal credits your account with $10. You can request a check right then or you can play around with the free money by beaming it. We'll admit, we've not requested checks, but we have been beaming loose change back and forth like crazy. Here in the TNPC Underground Labs the phrase "bet you a nickel" has taken on a whole new meaning. The PayPal service is run by the Nokia-funded Silicon Valley startup Confinity Inc., and is partnered with Deutsche Bank, giving them some credibility and they have a no-nonsense security and privacy statement posted on their Web site. In addition to the $10 that PayPal is giving each new user who signs up, they offer $10 to the PayPal subscriber who referred them (limited to 100 referrals). Meaning if you refer 100 of your closest friends you could pocket a cool $1,000. After you register with them they will give you a special address to send to your friends offering them the same deal we've described here. Keep in mind that like all Internet ventures you should exercise caution and always read the fine print, but we've been playing with PayPal for a couple of weeks now and are still enthused with it. If you're over 18, a U.S. resident, and have a valid credit card you can get your $10 dollars when you sign up for PayPal via the TNPC link provided below (and yes, we'll get $10 for referring you. KA-CHING!) http://www.TheNakedPC.com/paypal.html You can reach Dan Butler at: mailto:danbutler@TheNakedPC.com ** 04. Sound Advice (by Al Gordon) I got an unexpected present before Christmas: Syntrillium Software released a long-overdue new version of Cool Edit, my favorite shareware audio editing software. When I first started using the original version back in the early '90s, Cool Edit was mainly a play toy. Not the software itself; it had a wide range of useful features. But at the time multimedia was a somewhat iffy proposition on Windows PCs. I used Cool Edit mainly to fool around with sound effects that had been posted on places such as CompuServe. This changed dramatically with the introduction of Windows 95, which greatly improved the performance of Windows multimedia. Syntrillium upgraded Cool Edit to Cool Edit 96, and it became a valuable tool for working with sound clips. Whether just for fun -- such as changing the event sounds in Windows -- or for business -- such as adding sound to presentations -- Cool Edit 96 had tools I used frequently. It could change stereo recordings to mono or vice versa; adjust sampling rates; add echoes, reverb, fades, and other effects; reduce noise, and speedup or slow down selections. It enabled a typical computer user to perform audio manipulations that previously were limited to professional studios. Useful as it was, however, Cool Edit 96 was beginning to show signs of age in recent years, as its support for NT 3 and other advances in audio technology were limited-to-nonexistent. Syntrillium had unveiled a $400 professional sound editor, Cool Edit Pro, and appeared to be turning its attention to that. Ask their tech support a question about "how can I do thus and so with Cool Edit 96?" -- and the answer usually was "you can't; but you can with Cool Edit Pro." Fortunately that changed at the end of last year as Syntrillium unveiled Cool Edit 2000. It's available for $30 as an upgrade from Cool Edit 96 or $70 as a new purchase, and it is well worth the money. Key among the advances is that Syntrillium has licensed Fraunhofer's MPEG layer 3 converters, the industry standard. Cool Edit 2000 can now save files, or edit files, with almost any conceivable level of MP3 compression. Another, ahem, cool addition is a provision for plug-ins. One allows for multi-track recording for those of you planning a career as a rock magnate. A potentially more valuable plug-in is the "audio cleanup" module, which is tailored to removing tape hiss and LP -- you do remember LPs, don't you? -- scratches and pops. In other words, it's a tool for cleaning up the sound of old tapes and records prior to transferring them to CD or MP3. (Which, of course, is why I am irked at Syntrillium for taking so long to produce this upgrade, as my LP and tape collection long ago was exiled to the attic.) But those of you who have hung on to your old media, now can turn them into jazzy new media. And you can clean up those less-than-optimum clips downloaded from the Net. The universe of uses for audio editors has expanded greatly these days. Cool Edit 2000 has become an essential tool for anyone working with Web pages, "burning" audio CDs, using MP3 players, or looking to enhance sound or music clips downloaded from the Internet. Better late than never. http://www.TheNakedPC.com/t/302/tr.cgi?cooledit You can reach Al Gordon at: mailto:algordon@TheNakedPC.com +++------------------------- sponsor -------------------------+++ SOLVE Your Order Fulfillment Needs! >> Order Desk Pro: the total software solution for - Internet, Mail Order, or Direct Mail - Order Fulfillment Businesses. "We've been using ODP for over 4 years to manage our customer base of 7,000 plus and prospects of over 38,000 and could not live without it. We have never had one problem and my wife, who is not computer literate, thinks if she can do it anybody can." Dick Mills, former Red Sox pitcher & owner of pitching.com. http://www.TheNakedPC.com/t/302/tr.cgi?sponsor3 +++------------------------- sponsor -------------------------+++ ** 05. Featured FAQ - Free Books on the Web This nifty FAQ page has pointers to computer books that are posted on the Web. No, we don't mean just links to where you can buy a book but links to where companies such as O'Reilly post the entire text of books (or portions thereof) on the Web. Several publishers do this prior to publishing a new book in order to get feedback and drum up support for the title. As we write this there are links to books on SAMBA, Java, Linux, Python, SQL, Fortran, Windows NT, and on and on. While we realize it isn't pleasant reading an entire book over the Web it can help you get up to speed on a topic in a hurry or help you choose the right title before you buy. If you like the material be sure to support the author and publishers by buying a retail copy of the book when it becomes available. http://www.TheNakedPC.com/t/302/tr.cgi?webbooks For more pointers to free books on the Web be sure to read Chapter 15 of "The Unofficial Guide to PCs" in which we show you where to find several thousand free books on both computer and non-computer topics. ** 06. Featured Web Site - CyberAtlas Ever wondered if the statistics you were being quoted about such- and-such on the Web was the straight skinny or just marketing hype? Find out on CyberAtlas, the one-stop spot to get tons of useful statistics and Web marketing information. Just how much was spent online over the recent Holiday season? What's the latest on Euro-ecommerce? CyberAtlas lets you keep your finger on the pulse of what's happening in the online marketing world. http://www.TheNakedPC.com/t/302/tr.cgi?cyberatlas ** 07. Featured Book - "Use Both Sides of Your Brain" by Tony Buzan This is the third book in the "Information Processing" trilogy recommended by Dan to anyone wanting to have more control over the information flowing into his or her life. The first book we recommended, "How To Read A Book" by Mortimer Adler (TNPC #2.25), details the different types of information you will encounter and how best to extract it from the written page. Next was "Language in Thought and Action" by S.I. Hiyakawa (TNPC #3.01), which gives you practical insights into decoding information and getting at the truth in what you read. Now we come to Tony Buzan who gives you tools to integrate the approaches of the previous two books and brings you up to speed on optimal methods of note taking, studying, reading, and memory. Of particular interest in this volume is the "Organic Study Method" that shows you how to implement the optimum amount of study for maximum retention of your material. It's surprisingly easy and takes much less time than you would imagine. Most reviewers focus on the Mind Map technique and miss more of the useful information in the book. If you are a student or your career involves rapidly changing information (technology, computers, the Internet), or you just like to surf the Web for information, these books will give you an edge and help you make the most of your time and your information. I've used them for 15 years and wish I'd found the 10 years earlier than that. http://www.TheNakedPC.com/t/302/tr.cgi?amazon3-us http://www.TheNakedPC.com/t/302/tr.cgi?amazon3-uk For prior book recommendations check out the TNPC Library page: http://www.TheNakedPC.com/t/302/tr.cgi?library ** 08. Featured Product - HelloDirect Ultralight EX Headset (by Lee Hudspeth) In April 1999 I *had* to get a telephone headset for my business phone. Our firm PRIME Consulting Group, Inc. was involved in a large-scale software development project, and the project's team members were located all over the domestic U.S. Bi-weekly team phone conferences were conducted efficiently, but due to the complexity of the project, often lasted up to two hours. It didn't take too many episodes of cauliflower ear to convince me. Renowned consultant Will Tompkins recommended that I take a look at HelloDirect's product line. He had been using them for years, and could vouch for them. Well, if it was recommended by Will that was all I needed. You'll remember that back in TNPC #2.23 Jim described his low- tech, inexpensive solution to his cordless headset dilemma. His solution was not for me first because I did not need to be wireless, and second, I once tried a cheapie headset (I don't recall the manufacturer or model) and shelved it because it kept picking up radio broadcasts from a local station (honest!). So I opted for a high-end model this time around. I wanted a very light one-ear headset and a feature-rich amplifier (hoping thus to avoid more interference). I chose the Ultralight EX headset and the SuperPro amplifier. The headset/amp combo comes with a 30-day money-back guarantee, so I figured why not try it? I fell in love within minutes. The headset has all the adjustments you could want, is light as a feather (1.75 ounces!), and has a nice pivoting speaker you can swivel until it's just right for the shape your ear. As for the amp, the SuperPro is plug-and-play. (The less expensive Pro model requires a few minutes to set up.) If you want or need to, you can easily program it to match up with your phone. Other features: AC adapter or uses batteries, separate listening and speaking volume controls, headset-handset switch, a quick-disconnect cord, a flashing mute bar (I use it all the time), an in-use light, and a nifty headset hanger (I use that too). The amp has a limited lifetime warranty from HelloDirect. I wish I had bought this headset/amp combo YEARS AGO. Product information and ordering (item # 1801, $199.99): http://www.TheNakedPC.com/t/302/tr.cgi?hdirect Got any good headset stories? I'm all ears. You can reach Lee Hudspeth at: mailto:leehudspeth@TheNakedPC.com +++-----------------------------------------------------------+++ WANT TO GET YOUR WORD OUT? Classified ads in The Naked PC can be yours for the ridiculously low price of $40 per issue. Get your message out to over 44,600 TNPC subscribers. http://www.TheNakedPC.com/tnpcadvertising.html?v3i02 +++-----------------------------------------------------------+++ ** 09. Newsworthy - a potpourri of current events and interesting stuff *-* Intuit, the makers of Quicken Tax software, is offering to allow all U.S. taxpayers filing the 1040EZ tax form to file for free online. http://www.TheNakedPC.com/t/302/tr.cgi?news1 *-* BugNet has reported a security hole that plagues Norton AntiVirus 2000. http://www.TheNakedPC.com/t/302/tr.cgi?news2 *-* If you think people talking on cell phones in their cars is making traffic more dangerous have we got news for you. The big automakers can't wait to wire your car into the Internet! http://www.TheNakedPC.com/t/302/tr.cgi?news3 *-* Planning on upgrading to Win2000 the moment it's available? To quote Jesse Berst, "Well it's too frigging expensive, for one thing. $319 is ridiculous!" Unless you're a laptop user you might want to put off Win2000 according to Jesse. http://www.TheNakedPC.com/t/302/tr.cgi?news4 *-* If you do think Win2000 is the way to go, better trot over to Microsoft's Upgrading to Windows 2000 page and check the hardware requirements and upgrade issues you'll want to consider. http://www.TheNakedPC.com/t/302/tr.cgi?news5 *-* Getting technical support online from Microsoft has a new wrinkle named Maxwell. It's a search engine based on the popular Ask Jeeves software that lets you type in a question in plain English, which it matches against the support database. http://www.TheNakedPC.com/t/302/tr.cgi?news6 *-* And be sure to check the PRIME Update page regularly (Oh, for those of you who HATED the new format... we went back to the old format because we listen to our readers! Especially when they are absolutely correct): http://www.PRIMEConsulting.com/update/ ** 10. We Get Mail - Comments and Tips from TNPC Readers Last issue we mentioned in the Newsworthy section about the free DSL offer from the Broadband Digital Group. A number of sharp- eyed TNPCers did some digging on this offer and told us that in the TERMS OF SERVICE AGREEMENT Broadband can take the rather substantial amount of personal information they require you to give them to get the free DSL and pass it around to whomever they like, i.e., all their advertisers. No such thing as a free lunch, is there? TNPCer Esa L. wanted to point out to her fellow overseas readers that they need to compare ALL the costs involved with different on-line merchants from different countries. She notes that Amazon UK adds the VAT of the buyers' country (European equivalent of sales tax) and for Finns this adds 22% to the price, so it might actually be cheaper to buy the book from the States even with shipping costs. Be sure to stop by the Letters to the Editor page as well: http://www.TheNakedPC.com/letters/index.html **PLEASE SUPPORT TNPC BY VISITING OUR ADVERTISERS** +++----------------------- classifieds -----------------------+++ This Unique software program finds information not usually available. Locate lost friends, Find hidden assets, Search social security & birth records, Check FBI files, even find out stuff about yourself. Use it for fun or serious research. It quick and easy too! http://www.TheNakedPC.com/t/302/tr.cgi?class1 +++-----------------------------------------------------------+++ PRIME Consulting Group (the firm run by Lee Hudspeth and T.J. Lee, TNPC's publishers) provides computer consulting and custom VB and VBA development services. From utilities to complete application development, we CAN solve your problem. Drop us a line at: mailto:info@PRIMEConsulting.com +++-----------------------------------------------------------+++ INTERNET MARKETING SECRETS FOR DUMMIES Even a "Dummy" can make money online using our complete turn-key training system. For full details, please visit us today: http://www.TheNakedPC.com/t/302/tr.cgi?class2 +++-----------------------------------------------------------+++ Basic Bytes Experienced, patient PC training in basic computer functions and applications at home or in the office. Web page, and newsletter design. Basic Bytes, Riverside County, CA. http://www.TheNakedPC.com/t/302/tr.cgi?class3 +++-----------------------------------------------------------+++ AMALGAMATED BINARIES Custom Programming - Web Site Development & Enhancement Services Proud Home of "Software that Promises Nothing... and Delivers!" AMALGAMATED BINARIES, St. Louis, Missouri, Makers of Tiny Elvis http://www.ambin.com or E-Mail us at info@ambin.com +++-----------------------------------------------------------+++ DISCLAIMER Personal computers are individual machines with performance that can vary with components, software, and operator ability. The Naked PC is not responsible for the manner in which the information presented is used or interpreted. Also, although we work hard to provide you with accurate Internet links in The Naked PC, we are not responsible for Internet links herein that represent sites owned and operated by third parties. We are not responsible for the content, accuracy, performance, or availability of any such third-party sites. Grass stains may not wash out. Do not fold, spindle, or mutilate because it sounds like that would really hurt and we're not sure what spindle means anyways. 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SUBSCRIPTION SERVICES To subscribe or unsubscribe, surf on over to: http://www.TheNakedPC.com/subscribe.html To make comments or suggestions, surf on over to: http://www.TheNakedPC.com/tnpfeedback.html or send email directly to: mailto:tnpc@TheNakedPC.com Get back issues form our Mailbot by sending email to: mailto:Mailbot@TheNakedPC.com WEB BULLETIN BOARD Check out our 24x7 Web bulletin board. If you've got a technical question about PC issues, or suggestions of your own, this is the place to hang out: http://www.PRIMEConsulting.com/annoyanceboard ADVERTISING To advertise in TNPC go to: http://www.TheNakedPC.com/tnpcadvertising.html Mail services provided by Blue Horizon Enterprises, one of the very few "Mom and Pop" operations left on the Web: http://www.bhorizon.com Copyright (c) 2000, PRIME Consulting Group, Inc. and Dan Butler. All Rights Reserved. The Naked PC is a trademark of PRIME Consulting Group, Inc. ISSN: 1522-4422 RMH: 662 TNPC Hot Tips:
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