From TNPC issue #4.09...

Broadband Follow-up

by Dan Butler
May 3, 2001

Last issue I told you about the terrible problem of trees when it comes to installing digital broadband service from AT&T. Since the issue went out I have received two more solicitations for the service. I guess the technical and marketing departments at AT&T need to communicate more!

[Chapter 17 of our e-book "The Book That Should Have Come With Your Computer" has a good overview of Internet connection options. -Ed.]

Many of you let me know what you are using for your Internet connections. I appreciate that. As I said last issue my Internet connection is ISDN and very reliable. It will serve me fine for the near future. My interest in broadband was AT&T's offer of free in-state long distance calls. That would save me some money.

All of the cable Internet users wanted to know what I had against cable. My primary concern with cable is the inability to choose my ISP (Internet Service Provider). Having an accessible, responsive, and reliable ISP is crucial to me. I just don't have time to spend on "downtime". One of my relatives has cable Internet. At his house recently we couldn't access the net. Turns out this happens periodically, sometimes for days. Looks like cable is great when it is working. But the quality varies greatly depending on your location.

The DSL users all seem reasonably happy with their service. I like DSL and it does allow some choice of ISP. Unfortunately DSL providers are going through some turmoil presently.

Satellite-based service is being used by some. I like the concept and it doesn't use my phone lines. But the ISP choice is an issue here as well. Like cable you can get packages that combine the service with television service to save some money. Since I choose not to have a television that leaves me out of some of the money-saving deals.

Are you confused by all the terminology? Trying to find a friendly, reliable ISP? I'm currently producing a cassette tape on choosing an ISP. It will tell you exactly what to do and include interviews with technical experts on the pros and cons of the available high-speed Internet options. If you want to be notified when it is ready send an email to:
mailto:danbutler@thenakedpc.com?subject=ISP_Tape

You can reach Dan Butler at:
mailto:danbutler@TheNakedPC.com

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